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Branch Supervisor

Wolseley UK

Winchester

On-site

GBP 25,000 - 35,000

Full time

Today
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Job summary

A leading trade merchant in the UK is seeking a Branch Supervisor for their Winchester location. In this full-time role, you will support daily operations, manage customer relations, and handle sales. Candidates should have prior customer service experience and strong communication skills. This position offers a competitive salary, bonuses, and excellent benefits including a pension scheme and annual leave.

Benefits

Competitive salary
Bonuses
Generous pension scheme
Annual leave
Healthcare access
Discounts on high street and online shopping

Qualifications

  • Previous industry or merchant experience would be desirable.
  • Prior face-to-face sales and customer service experience.
  • Excellent communication skills and confidence interacting with customers.

Responsibilities

  • Support the Branch Manager with day-to-day operations.
  • Build rapport with customers & suppliers, responding to queries.
  • Serve customers on the trade counter with advice and product knowledge.
  • Perform general warehouse duties including manual handling.
  • Merchandising in the branch.

Skills

Customer service experience
Sales skills
Communication skills
Job description

Salary:

Competitive salary + Bonus + Excellent Benefits

Branch Supervisor - Winchester - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Winchester, you’ll be responsible for:

  • Supporting the Branch Manager with the day to day running and operations within this small branch.

  • Building rapport with customers & suppliers, responding to any queries and processing sales.

  • Serving customers on the trade counter, offering advice and product knowledge.

  • General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.

  • Merchandising.in the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 7:30am - 5pm (on a rota basis), and 1 in 2 Saturdays from 8am - 12pm paid as overtime.

And here’s what we’d like you to have to be a successful Branch Supervisor...

  • Previous industry or merchant experience would be desirable.

  • Prior Face to Face sales and customer service experience.

  • Excellent communication skills and confidence interacting with customers to build strong relationships.

We look forward to receiving your application!

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