Branch Supervisor

JR United Kingdom; Waltham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading trade merchant in Walthamstow seeks a Branch Supervisor to support daily operations and enhance customer relationships. The successful candidate will have experience in face-to-face sales and strong communication skills. This full-time role includes competitive benefits like annual leave and a pension scheme, ensuring professional development and employee well-being.

Benefits

Annual leave increasing with service

Generous pension scheme

Performance bonuses

Free access to healthcare

Qualifications

• Previous industry or merchant experience desirable.
• Prior experience in sales and customer service.
• Confidence interacting with customers.

Responsibilities

• Support the Branch Manager in daily operations.
• Build rapport with customers and suppliers.
• Process sales and respond to queries.
• Perform general warehouse duties including manual handling.

Skills

Face to Face sales experience

Excellent communication skills

Customer relationship building

Job description

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Branch Supervisor - Walthamstow (E17 5DU) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Walthamstow, you’ll be responsible for:

Supporting the Branch Manager with the day to day running and operations within this small branch.

Building rapport with customers & suppliers, responding to any queries and processing sales.

Serving customers on the trade counter, offering advice and product knowledge.

General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.

Merchandising.in the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday hours will vary between 07.30am – 5.00pm, along with Saturday mornings on a rota basis 8.00am - 12pm.

And here’s what we’d like you to have to be a successful Branch Supervisor...

Previous industry or merchant experience would be desirable.

Prior Face to Face sales and customer service experience.

Excellent communication skills and confidence interacting with customers to build strong relationships.

We look forward to receiving your application!