Branch Supervisor

Wolseley UK; Stratford-upon-Avon; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Branch Supervisor to lead operations in Stratford-upon-Avon. This full-time role offers a competitive salary and a range of benefits, including a generous pension scheme and opportunities for personal development. You'll play a crucial role in supporting the Branch Manager, building strong relationships with customers and suppliers, and ensuring smooth daily operations. If you have excellent communication skills and a passion for customer service, this is the perfect opportunity to advance your career in a supportive environment.

Benefits

Annual leave increasing with service

Generous pension scheme

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free healthcare access

Cycle to Work scheme

Qualifications

• Previous industry or merchant experience is desirable.
• Willingness to learn and collaborate in a team environment.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers and suppliers.
• Serve customers and offer product knowledge.

Skills

Excellent communication skills

Sales experience

Customer service experience

Team collaboration

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Stratford Upon Avon - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Stratford Upon Avon you’ll be responsible for:

• Supporting the Branch Manager with the day to day running and operations within this branch.

• Building rapport with customers & suppliers, responding to any queries and processing sales.

• Serving customers on the trade counter, offering advice and product knowledge.

• General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.

This is a full-time, permanent role working 40 hours per week Monday to Friday hours will vary between 7.30am – 5.00pm, along with Saturday mornings on a rota basis 8.00am - 12 noon paid as overtime.

And here’s what we’d like you to have to be a successful Branch Supervisor...

• Previous industry or merchant experience would be desirable.

• Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.

• Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.

• Sales or customer service experience.

We look forward to receiving your application!

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