Branch Supervisor

TieTalent

Lincoln

On-site

GBP 28,740 - 33,540

Full time

14 days+

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Benefits offered by this job

Free Healthcare plan

25 days holiday plus statutory holidays

Enhanced Maternity and Paternity benefits

Free Life Assurance Plan of 3x annual salary

Employee discount on products

Job summary

A leading recruitment firm is seeking a Branch Supervisor in Lincoln, England to oversee operations and ensure exceptional customer service. This permanent position offers a competitive salary with bonuses, benefits including a healthcare plan, and opportunities for career growth. The ideal candidate will have a strong customer service background and a valid driving license. Apply now for a chance to work in a dynamic environment.

Qualifications

A full and valid driving license is essential.
Experience within a similar role ideally in a trade or builders merchant environment is advantageous.
Good organisational skills and the ability to prioritise.

Responsibilities

Lead by example in customer service and operational standards.
Achieve sales targets and develop positive customer relationships.
Conduct stocktakes and maintain records for branch vehicles.

Job description

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ROLE: Branch Supervisor

HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota

SALARY: £28,740 basic salary per year

BONUS/OTE: Realistic total earning potential of up to £33,540 per year

BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount

BASE: Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

We have a Christmas shutdown period
We only work occasional Saturdays, on a rota basis
We don't open our branches on Sundays
Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus Industry leading induction and training programmes
Excellent opportunities to grow with us, and progress your career

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

WHAT OUR BRANCH SUPERVISORS DO:

Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
Provide exceptional customer service and support to new and existing customers
Ensure excellence in customer service, operational standards and Branch sales targets are achieved
Support the delivery of sales targets whilst developing and maintaining positive customer relationships
Assist with the delivery of branch operations
Provide support and assistance to Branch colleagues as required
Support the Branch Manager to ensure team complete actions and activities on time, and in full
Ensure Branch team compliance with Health and Safety, company policies and procedures
Undertake stocktakes and audits
Maintain maintenance records for Branch vehicles
Conduct Branch housekeeping for front of house, warehousing and merchanting

WHAT WE NEED FROM OUR BRANCH SUPERVISORS:

Passion and energy to deliver exceptional customer service and achieve business targets
A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
Good organisational skills, with ability to prioritise and use own initiative
Confident IT user, with experience of MS Office and industry standard software eg SAP
A full and valid driving license is essential, and a FLT licence could be a distinct advantage
The ability to cover for the Branch Manager when required
Previous branch stock take experience could be a distinct advantage
Comfortable to work in a small team and on occasion, alone
Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

WHAT WE OFFER OUR BRANCH SUPERVISORS:

You will be rewarded with a very competitive basic salary
An excellent monthly bonus scheme
25 days holiday, plus statutory holidays - normally 33 days in total each year
Free Healthcare plan for all employees
Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan
Employee discount on Eurocell products
Discounts across many well-known online and high street retailers
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career

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