Branch Sales Assistant

Keyline Limited; Peterborough; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Branch Sales Negotiator to join their dynamic team. This role is pivotal in driving sales and building relationships with customers and suppliers. You will be responsible for understanding customer needs, managing inquiries, and exceeding sales targets while ensuring excellent customer service. The company offers a supportive environment with flexible working options, competitive salary, and numerous benefits including training and development opportunities. If you are passionate about customer engagement and sales, this is the perfect opportunity to make a significant impact in a thriving organization.

Benefits

Competitive Salary

Annual Bonus Potential

22 Days Holiday + Bank Holidays

Full Product and Process Training

Pension Scheme

Employee Assistance Programme

Cycle to Work Scheme

Ongoing Development Opportunities

Employee Discount Programme

Qualifications

• Enthusiastic with excellent written and verbal communication skills.
• Ability to identify and respond to customer needs effectively.

Responsibilities

• Manage customer inquiries from contact to invoice, maximizing sales.
• Proactively utilize CRM and Sales Hub to generate leads.

Skills

Communication Skills

Customer Service Skills

Organisational Skills

IT Experience

Numerical Skills

Ability to Work on Initiative

Teamwork

Understanding Customer Needs

Tools

CRM Systems

Sales Hub Systems

Job description

Our sales colleagues are an integral part of our business and are responsible for maintaining our success and reputation for treating every customer with care. We give our best, to be the best.

Keyline Civils Specialist are the UK's leading Civils Partner in the construction industry. We've built a strong reputation for delivering products and project solutions since 1988. Our nationwide-network of over 40 branches and dedicated colleagues are ready to support National, Regional and Local campaigns by offering value and outcome focused solutions - with a huge range of materials held in stock, a civils specific fleet of FORS Gold vehicles and colleagues with expert civils product, project, technical and local knowledge.

Our Branch Sales Negotiators are responsible for:

• Understanding your customer base and liaising regularly with the external account manager regarding customer requirements.
• Proactively utilising the CRM and Sales Hub systems to make outbound calls to identify, capture and bring in leads for the branch.
• Managing enquiries from initial contact to invoice to customer by identifying the products or materials required by the customer, offering alternatives if necessary to profitably maximise the sale of goods.
• Exceeding personal sales targets through maintaining control of discount/margin on existing customer ledger and driving new customers.
• Negotiating and building relationships with key suppliers and their representatives.
• Providing a focal point for customer queries, dealing politely and efficiently with all requests for information.
• Maintaining knowledge of products and materials, their qualities and uses, sizes and quantities in which they are sold, remaining aware of price movements as a result of price increase, scarcity of stock and special offers.
• Participating and driving your development through training and learning from others.
• Ensuring all cash and credit sales procedures and documentation are completed correctly without error, maintaining a day book, actioning all enquiries/orders taken.
• Ensuring all documentation is correct, and records maintained in line with Company policy, paying particular regard to Company credit procedures.
• Assisting in stock taking as and when required.
• Making safety a priority and ensuring that standards never slip.

For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times, compressed hours, part-time or job sharing. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

What’s in it for me?

• A competitive basic salary dependent upon experience, with annual salary reviews recognising and rewarding committed colleagues and bonus earning potential (bonus is up to £1,500, annually).
• Sociable working hours. We operate Monday to Friday with no overnight stays, nights or late evenings.
• 22 days of holiday per annum + Bank Holidays.
• We’ll ensure full product and process training for all colleagues.
• myMoney - pension scheme with varying matched contributions based on length of service, Life Assurance, ShareScheme, etc.
• myColleagueDiscount - savings across TP Group including tool hire, ToolStation and more.
• myHealth - Aviva DigiCare, Employee Assistance Programme, Cycle to Work, access to our online Wellbeing Centre plus more.
• myLife - myCar options (NovaLease/MotivaDirect), legal services and enhanced maternity pay for colleagues with 1 year service: 26 weeks at 100% average earnings.
• myCareer - Ongoing development and progression opportunities including award winning apprenticeships.
• PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies.

Don't just take our word for it, click here to listen to one of our sales colleagues talk about why they enjoy working for Keyline, and what a typical day looks like.

Am I right for the job?

This is a key customer facing role, so you will need to be enthusiastic and have excellent communication skills both written and verbal, along with:

• Ability to identify, understand and respond to customer needs.
• Desire to progress and improve skills and abilities.
• Ability to work on your own initiative.
• Excellent customer service skills.
• Ability to work as a member of a team.
• Sound product knowledge would be desirable, but not essential.
• Good organisational skills, with the ability to plan and prioritise.
• IT experience and good numerical skills.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.