Branch Manager - Telford

Hays Travel; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Hays Travel is seeking a passionate Branch Manager for their Telford location. In this full-time role, you will inspire and lead your team to achieve sales targets while ensuring exceptional customer service. Join a company that values work-life balance, offers career development, and unlimited bonus potential.

Benefits

Training programs for personal and professional growth

Promotion opportunities and recognition

Educational travel trips

Holiday booking discounts

Uncapped earning potential

Health care and eyecare vouchers

Shopping discounts and milestone awards

Referral bonuses and Smile Rewards Mastercard

Qualifications

• At least 2 years of travel sales experience and supervisory experience.
• Ability to monitor sales and targets.
• Strong interest in colleague development.

Responsibilities

• Manage branch profitability by maximizing sales and meeting targets.
• Oversee daily branch operations and lead a team.
• Participate in recruitment and ensure colleague development.

Skills

Leadership

Customer Service

Sales Management

Communication

Team Management

Job description

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Job description

If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?

Full-time

Competitive Salary & Unlimited Bonus Potential

At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.

We are passionate about creating dream holidays and living our SMILE values:

• Supportive
• Motivational
• Innovative
• Loyal
• Excellent

What makes a successful Branch Manager?

• Leading from the front with great leadership skills, experience in team management, coaching, and motivating colleagues.
• Having at least 2 years of travel sales experience and supervisory experience.
• Achieving personal sales targets and driving team performance.
• Exceptional communication and customer service skills.
• A love for numbers and ability to monitor sales and targets.
• Enthusiasm, optimism, and commitment to business growth.
• Interest in colleague development to enhance job satisfaction, performance, and talent succession.

Daily responsibilities of a Branch Manager at Hays Travel include:

• Being an inspiring leader and role model who meets targets and delivers excellent service.
• Managing branch profitability by maximizing sales and exceeding targets where possible.
• Overseeing daily branch operations and foreign exchange bureau.
• Promoting the branch through social media and new business leads.
• Supporting team performance, development, motivation, and morale.
• Representing the branch in the local community and attending promotional events.
• Participating in recruitment and ensuring the development of colleagues and apprentices.

Why work for Hays Travel?

We value work-life balance and offer:

• Training programs for personal and professional growth
• Promotion opportunities and recognition
• Educational travel trips
• Holiday booking discounts
• Uncapped earning potential
• Health care and eyecare vouchers
• Shopping discounts and milestone awards
• Referral bonuses and Smile Rewards Mastercard

We are committed to safeguarding our colleagues and undertake necessary checks, including DBS for relevant roles. Additionally, all colleagues are responsible for maintaining data security and reporting breaches immediately.