Branch Manager — Service Retail Leader

Timpson Group; Callington; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

Paid day off for child’s first day at

Annual salary reviews

Social events

£1000 weekly lottery draws

Promotion prospects

Ongoing skills training

£100 bonus when you get married

Mental health support

Job summary

Timpson in Callington is looking for a Branch Manager to lead our service-based retail team. You will oversee daily customer service, key cutting, repairs and other in-store services while delivering a memorable shopper experience.

No prior experience is required as full training is provided. The role includes weekend work, driving for occasional training away from the branch, and generous weekly bonuses as part of a supportive culture.

Qualifications

• Personality over qualifications; training provided.
• Customer service in retail or hospitality is valued.
• Excellent communication and teamwork desired.

Responsibilities

• Serve customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing and dry cleaning.
• Receive in-depth training from day one to learn Timpson's procedures.
• Possess a driving licence as training may occur away from the branch.

Skills

Customer service

Communication

Retail experience

Job description

Timpson in Callington is looking for a Branch Manager to lead our service-based retail team. You will oversee daily customer service, key cutting, repairs and other in-store services while delivering a memorable shopper experience.

No prior experience is required as full training is provided. The role includes weekend work, driving for occasional training away from the branch, and generous weekly bonuses as part of a supportive culture.