Branch Manager (Newtownabbey)

Hometime Group Ltd; Newtownabbey; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Manager to lead their Newtownabbey location. This role is perfect for an experienced retail professional with a passion for driving sales and delivering exceptional customer experiences. As a Branch Manager, you will take ownership of branch operations, inspire your team, and ensure that sales and operational targets are met. With a focus on leadership and results, you will play a key role in fostering a high-performing team culture. If you are ready to elevate your retail management career and make a significant impact, this opportunity is for you.

Benefits

Generous staff discount

Free on-site parking

Smoke break exchange

Length of Service awards

Enhanced Maternity and Paternity leave

Qualifications

• Proven experience in retail management, ideally at Store Manager level.
• Strong leadership skills with a track record of managing teams.

Responsibilities

• Oversee day-to-day operations and staff management at the Newtownabbey branch.
• Lead the team to achieve sales metrics and KPIs while ensuring excellent customer service.

Skills

Retail Management Experience

Leadership Skills

Sales Focus

Communication Skills

Customer Service Orientation

Job description

Job Title: Branch Manager

Contract Type: Permanent

Contracted Hours: Full-Time, 38 Hours

Location: Newtownabbey

Salary: OTE £60,000 (uncapped earning potential)

About the Role:

Are you ready to take the next step in your retail management career? We’re looking for a dynamic, results-driven Branch Manager to join our team. This role is ideal for an experienced retail manager who has a proven track record with leadership, selling while hitting KPI's, and is passionate about delivering exceptional customer experiences.

As a Branch Manager, you will take responsibility for the performance, management and overall success of our Newtownabbey Branch. You will lead and inspire your team, ensuring they consistently deliver excellent service while meeting sales and operational targets.

Key Responsibilities:

• Take full ownership of the Newtownabbey branch, overseeing day-to-day operations, staff management and performance.
• Lead and inspire the branch team to deliver on all sales metrics and KPIs, with ultimate accountability for delivery of branch operations, targets and KPIs.
• Develop a high performing and winning branch team through regular coaching and 1:1s, delivering engaging and motivating team briefs.
• Support the Assistant Manager to operate as an effective Branch Leadership Team, deputising effectively.
• Make a positive impact on all areas of the business, driving rapport while demonstrating candour in all situations.
• Ensure our pathway to reaching sales greatness is thriving.
• Own the full customer journey and experience including high merchandising standards and resolving customer issues.
• Trade the branch through commercial rotas, reviewing sales performance and implementing actions to maximise sales.
• Ensure branch health and safety and complete all branch admin on time.
• Embrace company culture and values while holding the team to the same standards.
• Demonstrate relentless optimism for the business, positive energy, drive and a can-do attitude.

About You:

We’re seeking a passionate and experienced retail professional with the following skills and attributes:

• Proven experience in a retail management role, ideally at Store Manager level.
• Strong leadership skills with a track record of building and managing high-performing teams.
• Results-oriented with a focus on driving sales and achieving business objectives.
• Exceptional communication skills and a customer-focused approach.
• Previous furniture retail experience is desirable but not essential.

Benefits:

• Generous staff discount.
• Free on-site parking.
• Smoke break exchange - allowing 1 extra day leave each year.
• Length of Service awards.
• Enhanced Maternity and Paternity leave.

The successful candidate will be required to work weekends, bank holidays, and some evenings.

*Please note the closing date may change if the company has received a suitable number of applications.

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