Branch Manager, Kid's Footwear, Harrods

Kurt Geiger; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Kurt Geiger in London seeks a Store Manager to lead a flagship team, drive sales, and uphold brand standards across the store.

You will recruit and onboard talent, manage KPIs, coordinate promotions, and maintain visual merchandising in line with VM guidelines.

Join a dynamic team focused on customer excellence, partnerships with the regional management, and a vibrant London retail environment.

Qualifications

• Strong leadership and ability to motivate a team.
• Proven track record of setting and achieving sales targets.
• Excellent communication and relationship-building with customers and stakeholders.

Responsibilities

• Ensure store service standards are met through team motivation, training and development.
• Lead by example and mentor your team to uphold brand standards.
• Drive store and company sales targets by setting and monitoring objectives for your store and team.
• Regularly monitor KPIs and performance; implement development plans as needed.
• Maintain compliant operations and adherence to policies and procedures at all times.
• Recruit and onboard talent for your store in collaboration with HR.

Skills

Leadership

Fashion trends

Sales targets

Customer relationships

Stock management

Communication

Presentation

Job description

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure service standards are consistently met in your store, through regular team motivation, training and development
• Be a mentor for your team by demonstrating service standards and leading by example
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
• Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed
• Ensure operational objectives of the store and company are upheld and maintained
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
• Maintain strong relationship with senior stakeholders and area manager by providing regular update
• Recruit and onboard talent for your store, whilst working with the HR talent team
• Regularly communicate store activities with Regional Management & team
• Maintain a high-performance team through regular one- to-one meetings.
• Build and maintain excellent customer relationships for repeat business
• Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
• Monitor and manage stock deliveries
• Work with head office merchandising team to ensure restock accuracy
• Coordinate store stock take and main stock accuracy standards
• Plan, organise and execute impactful store promotions to boost overall sales for store
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
• Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
• Keep up to date with new fashion trends
• Be an ambassador for your team and store

Requirements

• Strong understanding of fashion trends and brands
• Possess a strong sense of leadership
• Ability to stay composed during stressful situations
• Ability to create and sustain great relationships
• Experience in setting team targets and driving sales
• To be immaculately presented and representative of the brand
• Competitive basic salary
• Generous bonus structure

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism