Branch Manager in Witham)

Glen Callum Associates; Witham; On-site; GBP 45,000; Full time

Job description

Branch Manager

We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.

As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.

Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall

Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities

Key Responsibilities:

1. Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
2. Assist in staffing, training, and lead the team to meet productivity goals.
3. Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
4. Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
5. Lead the service desk team in organizing and prioritizing customer jobs.
6. Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
7. Oversee the site's compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
8. Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
9. Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
10. Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
11. Experience in change management and digital transformation is essential.
12. Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
13. Ability to identify challenges and develop practical solutions to meet business goals.

Apply in Confidence

JOB REF 4229RC - Branch Manager