Branch Manager, Durham

Timpson Group; North East; On-site; GBP 100,000 - 125,000; Full time

Job summary

A successful high street service retailer is seeking a Branch Manager in Durham. The role involves delivering diverse services such as dry cleaning and shoe repairs, managing operations, and ensuring customer satisfaction. Candidates should have a background in customer-focused roles and strong communication skills. Comprehensive training will be provided, along with excellent benefits including free holiday homes and potential bonuses.

Benefits

Free holiday homes

Achievable uncapped bonus

Day off for your birthday

Paid day off for a child's first day at school

Annual salary reviews

Promotion prospects

Qualifications

• Experience in retail or hospitality roles.
• Great personality and good communication skills.
• Willingness to learn and adapt.

Responsibilities

• Deliver a wide range of services including dry cleaning and shoe repairs.
• Manage daily operations and team performance.
• Ensure customer satisfaction and service quality.

Skills

Customer service experience

Communication skills

Drive to succeed

Job description

Position: Branch Manager

Location: Durham, DH1 4SF

Job Type: Full time, 40 hours 5 days over 7 (Rota Basis)

Pay: From 12.25 per hour (with the opportunity to earn weekly bonus)

Job description - Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join the Morrisons and Johnsons Dry-Cleaning family, part of Timpson Group, a successful high street service retailer. We are looking for people with great personalities who are experienced in previous customer focused roles that are interested in trying something different, exciting and new.

We offer excellent benefits including;

• Free holiday homes
• Achievable uncapped bonus
• The day off for your birthday in additional to your holidays
• Paid day off for a child's first day at school
• Annual salary reviews
• Excellent promotion prospects (we promote from within too, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!)
  
  
  

The Branch Manager role is an extremely busy and hands-on position. You'll be responsible for delivering a wide range of services, including:

• Dry cleaning (using chemicals and solvents, with full safety training provided)
• Key cutting
• Shoe & Trainer Cleaning & Repairs
• Photo printing and related services
  
  
  

Our services are as diverse and interesting as our amazing colleagues, we recruit from all walks of life, all genders and ages, and offer the support needed to carry you through a successful and rewarding career. You generate the "buzz" of a busy, vibrant retail business and we show you how to excel!

Some of the things you need to start your new career are the drive to succeed, look smart and have a great personality with good communication skills. On joining, you will receive FULL training in all our services.

Full time including weekends with some overtime available when trained.