Branch Manager Colchester

Fraser Hart Limited; Colchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading luxury retail company is seeking a Store Manager to lead their team in providing exceptional customer experiences. The ideal candidate will possess significant store management experience within a luxury environment, strong leadership skills, and a commercial mindset to drive sales. This role comes with great benefits including performance bonuses and generous holiday allowances.

Benefits

Performance related bonus scheme

Generous discount scheme

28 days holidays

Pension scheme

Mental health and wellbeing support

Volunteer Day

Social events

Bike to work scheme

Qualifications

• Experience in store management of luxury retail.
• Ability to lead and motivate a team for exceptional customer service.
• Strong commercial mindset to drive sales and meet KPIs.

Responsibilities

• Lead and manage a retail team to deliver exceptional customer experiences.
• Drive sales performance and achieve key performance indicators.
• Create a positive culture fostering teamwork and personal growth.

Skills

Leadership

Team Motivation

Sales Focus

Customer Interaction

Job description

When it comes to leading a Fraser Hart team, we look for authentic leaders who have the skills to lead with passion and curiosity to deliver exceptional experiences to our customers, every time!

In addition to this, our leaders bring our core values to life creating a positive culture by leading with respect, care and trust, encouraging teamwork, personal growth and development.

Our leaders will also use a variety of management skills to drive sales, achieve KPI’s and ultimately maximise store performance.

If you have at relevant Store Management / Leadership experience in a luxury, customer focused retail environment, we have an exciting opportunity for you

If you want to be a part of this successful team, we'd love to hear from you.

ABOUT YOU

• You have store management experience in a specialist retail environment selling luxury products and brands.
• You lead, motivate, and coach people to have personal meaningful interactions with customers to make them feel special.
• You have a strong commercial mindset, focused on identifying sales opportunities to enhance business performance and meet key performance indicators (KPIs).
• You have the confidence to share knowledge and drive behavioural change to develop team growth.

WHAT’S IN IT FOR YOU

When you join us, we’ll give you everything you need to get off to a great start; a full induction in one of our training stores along with continued support and development from your Regional Manager.

We value our leaders for always going the extra mile and reward this with great benefits, including:

• A performance related bonus scheme
• A generous discount scheme for you, your family, and friends
• 28 days holidays (including bank holidays) – this will increase in line with length of service
• Pension scheme
• Refer a candidate scheme
• Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year with our Time for Wellness and Recognition scheme
• Bike to work scheme
• Refer a candidate scheme

We are an equal opportunities employer

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