Branch Manager | Builders Merchant Leader & Growth

Huws Gray; Haverhill; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car or cash alternative

Lucrative bonus potential

24 days’ holiday + bank holidays

Pension scheme (Employee 5%, Employer

Private medical insurance

Life assurance (3x basic salary)

Enhanced sick pay after probation

Discounts on high street retailers, +

Colleague discount across group brands

Digital GP access

Tech Scheme

Holiday Purchase

Cycle to work

Job summary

Huws Gray is seeking a Branch Manager in Haverhill to lead the team, drive profitability, and deliver exceptional customer service. You will take ownership of branch performance, mentor staff, and build strong relationships with customers and suppliers to grow the business.

You will manage profitability, implement improvements, and ensure safety and operational standards. The role requires hands-on leadership and a commitment to service excellence.

Qualifications

• Proven leadership experience, gained in a Builders Merchants.
• Strong commercial acumen with ability to interpret P&L.
• Excellent communication skills to inspire and influence.
• Proactive, problem-solving mindset with adaptability.
• Commitment to operational excellence and customer service.

Responsibilities

• Take full accountability for branch P&L, driving profitability through cost control and margin improvement.
• Lead, motivate, and develop your team to deliver outstanding performance.
• Build strong relationships with customers, suppliers, and internal stakeholders.
• Ensure health & safety compliance and operational standards are met.
• Deliver sales growth through proactive customer engagement and local market awareness.
• Interpret and act on financial data, KPIs, and management accounts.
• Champion company values and foster a culture of continuous improvement.

Skills

Leadership experience

Commercial acumen

P&L interpretation

Communication skills

Customer service focus

Job description

Huws Gray is seeking a Branch Manager in Haverhill to lead the team, drive profitability, and deliver exceptional customer service. You will take ownership of branch performance, mentor staff, and build strong relationships with customers and suppliers to grow the business.

You will manage profitability, implement improvements, and ensure safety and operational standards. The role requires hands-on leadership and a commitment to service excellence.