Branch Manager - Broadstairs Westwood Cross (40 hours)

Rituals Cosmetics; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A retail cosmetics brand is seeking a Branch Manager for their new store in London. The ideal candidate will lead the team to create exceptional customer experiences and reach sales targets. Experience in retail or hospitality is essential, along with strong people management, decision-making, and problem-solving skills.

Qualifications

• Relevant Store Manager experience or equivalent within retail or hospitality.
• Strong people management skills, including communication and motivation.
• Experience sharing knowledge to drive behavioral change and develop others.

Responsibilities

• Create an unforgettable customer experience at the new store.
• Lead the team to achieve performance targets.
• Ensure effective store administration and manage inventory.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

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Branch Manager - Broadstairs Westwood Cross (40 hours), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 18a503c08925

Job Views: 14

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

This position is for our brand new store opening in the Westwood Cross Shopping Centre!

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example, coaching your team to deliver excellent customer service!

You’ll also define daily objectives, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine team connections by celebrating successes!

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals in customer satisfaction and sales. As Store Manager, you are inspiring and performance-oriented.

Additionally, you have:

• Relevant Store Manager experience or equivalent within retail or hospitality.
• Strong people management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.