Branch Manager A24

Timpson Group; Callington; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Discount card

Birthday day off

Annual salary reviews

Cash bonuses

Job summary

Timpson in Callington is seeking a Branch Manager to lead our high street service team, oversee daily store operations, and drive outstanding customer service.

No formal qualifications are required; comprehensive training is provided. The role is 40 hours over five days, including weekends, with overtime after training, and driving is essential.

We offer a competitive starting salary, uncapped bonuses, a generous benefits package, and strong promotion prospects within the family‑run business.

Qualifications

• No formal qualifications required; training provided.
• Strong communication and customer service skills are valued.

Responsibilities

• Serve customers with various services (key cutting, repairs, engravings, shoe repairs, etc.).
• Train on tasks from day one and excel with Timpson’s learning path.
• Drive is essential for branch activities and training away from the branch.

Skills

Customer service

Communication

Job description

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position:

Branch Manager appropriate* for Timpson, a Service-Based Retail Company

Location:

Callington (and surrounding area)

Job Type

Permanent

Pay

Starting at £25480 per annum increasing to £28500 OTE per annum following a successful trial period including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson! Driving is essential as training could be away from branch.

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!