Branch Manager

Kurt Geiger; Wilmslow; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Amazing employee discounts

Job summary

Kurt Geiger in Wilmslow is seeking a Store Manager to lead a high-performing team and drive sales while upholding service standards in a fast-paced luxury retail environment.

You will mentor staff, schedule rosters, monitor KPIs, and coordinate promotions while maintaining brand presentation and exceptional customer relationships. The role offers a competitive hourly rate and employee discounts with opportunities for progression.

Qualifications

• Previous retail management experience.
• Strong leadership and motivation skills.
• Excellent communication with customers and team.

Responsibilities

• Ensure service standards are met in store through team motivation, training and development.
• Mentor team by demonstrating service standards and leading by example.
• Achieve store and company sales targets by setting and monitoring them for your store and team.
• Monitor KPIs and performance; implement development plans as needed.
• Maintain store operations and compliance with company policies and procedures.
• Build strong relationships with senior stakeholders and area manager; provide regular updates.
• Recruit and onboard talent with HR support; coordinate with Regional Management.
• Communicate store activities with Regional Management and team.
• Run rosters, manage payroll budgets, and respond to trading patterns and seasonal peaks.
• Manage stock deliveries and work with head office merchandising to ensure restock accuracy.
• Coordinate stock takes and maintain stock accuracy; plan and execute store promotions.

Skills

Retail management

Leadership

Communication skills

Brand presentation

Customer relationships

Job description

• Ensure service standards are consistently met in your store, through regular team motivation, training and development
• Be a mentor for your team by demonstrating service standards and leading by example
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
• Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed
• Ensure operational objectives of the store and company are upheld and maintained
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
• Maintain strong relationship with senior stakeholders and area manager by providing regular update
• Recruit and onboard talent for your store, whilst working with the HR talent team
• Regularly communicate store activities with Regional Management & team
• Maintain a high-performance team through regular one- to-one meetings.
• Build and maintain excellent customer relationships for repeat business
• Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
• Monitor and manage stock deliveries
• Work with head office merchandising team to ensure restock accuracy
• Coordinate store stock take and main stock accuracy standards
• Plan, organise and execute impactful store promotions to boost overall sales for store
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
• Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
• Keep up to date with new fashion trends
• Be an ambassador for your team
  Previous retail management experience
• Strong understanding of fashion trends and brands
• Possess a strong sense of leadership
• Excellent communication skills
• Ability to stay composed during stressful situations
• Ability to create and sustain great relationships
• Experience in setting team targets and driving sales
• To be immaculately presented and representative of the brand
  Competitive basic hourly rate
• Amazing employee discounts
• Fabulous shoes!

If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression We Are One