Branch Manager

Alliance-Automotive-Group-Cv; Waltham Cross; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Discounts on car parts

Pension guidance

Health and wellbeing tools

Career progression training

Job summary

Alliance Automotive Group is seeking a Branch Manager to maximise sales and margin while delivering outstanding customer service. You will have full autonomy within your branch, supported by local management, and will lead a team in a fast-paced automotive parts environment.

The ideal candidate will have industry experience and a track record in branch management or progression from a motor factor advisor role. Strong leadership, communication, and cost-control skills are essential.

Qualifications

• Experience leading a team to meet and exceed sales targets.
• Proven skills in delivering first-class customer service.
• Strong communication and interpersonal abilities across levels.
• Knowledge of the automotive parts industry is advantageous.

Responsibilities

• Achieve branch sales, margin, and targets.
• Ensure first-class service to all customers and maintain relationships.
• Lead and motivate the branch team to hit promotions and KPIs.
• Control branch costs and manage stock, cash handling, and accounts.

Skills

Team leadership

Sales drive

Customer service

Communication

Tools

Cataloguing systems

Job description

NAPA Auto Parts - Commercial is a leading provider of premium parts, tools, and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals. Operating within the globally recognised NAPA network, which includes over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland leverages a century of industry expertise and a strong reputation for quality, reliability, and service excellence.With over 36 dedicated CV locations throughout the UK and Ireland, NAPA Auto Parts delivers an extensive range of products from top original equipment manufacturers (OEMs), OE-matched suppliers, and exclusive brands through NAPA Auto Parts – Commercial. These offerings serve CV repair centres, national retailers, and emergency service fleets, ensuring commercial vehicles are maintained to the highest standards. Learn more at https://linktr.ee/napaautopartsuk_ireland.We are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression.Responsibilities will include but not limited to:Achieving branch sales, margin, and targets.Ensuring first-class service to all our customers.Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets.Manage and control branch and running costs.Manage stock control, including stock taking and adjustments.Manage cash handling and control of specific customer accounts.Support the organisation’s senior management in implementing and maintaining policies and procedures.Communication to your team, key aims and objectives.Responsibility for the daily running of all aspects of the branch.Responsibility for maintaining health and safety within your depot.To be successful in this role:Ability to manage and motivate a team to achieve objectives.Ability to communicate at all levels.Experience in building and maintaining customer relationships.Experience with using online and windows based cataloguing systems.Ability to lead from the front and create a team environment.Ability to work in a fast-paced environment.Sales focused with a can-do attitude.Ability to multitask and distinguish between “urgent and important” tasks.Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer:An opportunity to join a global brand and market leader.Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.Opportunities for career progression and bespoke training.Free pension advice from our standard pension provider.Free access to Health, Wellbeing and Financial tools.Potential to earn a performance based bonus, paid monthly.Discount on car partsNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.