Branch Manager

Elliotts UK; Walhampton; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Profit share

27 days holiday

Private healthcare

Company car/allowance

Pension scheme

Wellbeing support

Enhanced family leave

Training opportunities

Staff discounts

Christmas hamper

Pizza on us

Job summary

Elliotts in Lymington is seeking a Branch Manager to lead a busy branch, drive sales and profitability, and develop a high-performing team that lives our service commitments.

You’ll own branch operations, stock control, and customer relationships, with autonomy to shape how the branch delivers exceptional results while upholding safety and standards.

We offer profit-sharing, generous holidays and a range of benefits that support your wellbeing and career growth.

Qualifications

• Proven experience as a people leader with ability to adapt and drive results.
• P&L experience to manage branch profitability.
• Passion for service and sales; building strong customer relationships.

Responsibilities

• Lead, inspire and develop your team
• Stock: be commercially aware and manage stock
• Service: build strong relationships with customers
• Standards: ensure operational excellence
• Sales & Profit: focus on revenue and profitability

Skills

Leadership

P&L management

Customer service

Team player

Job description

Job type: Full time

Hours: 40 hours per week

Location: Lymington

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

What do we ask of you?

Our Branch Managers drive sales, growth and profitability through effective branch operations and brilliant people management. They have the autonomy to ‘own’ how they run things in their branch - we don’t tell them ‘how’ to do it, because we trust them to get the job done, but there’s plenty of support to back them up if they need it They’re passionate about our core purpose – to help our customers build – and ensure their team live and breathe it every day, so they can do whatever it takes to give amazing service, which sets us apart from our competitors.

What does this mean day to day?

• People: Lead, inspire and develop your team

• Stock: Be commercially aware and spot opportunities in the market whilst taking care of your stock

• Service: Building strong relationships with your customers – both internal and external

• Standards: Ensuring operational excellence

• Sales & Profit – is the output we expect you to be focused on

What we’re looking for from you:

• You don’t have to come from a Builders Merchants but you’ll need proven experience as a people leader and an adaptable approach to do things differently

• P&L experience

• A passion for service and sales – we believe people buy from people

• An ability to work as part of a team

What’s in it for you?

• Annual profit share scheme and Manager bonus

• 27 days holiday

• Private healthcare for you

• Company car or car allowance

• Contributory pension scheme

• 24/7 wellbeing support

• Enhanced Family leave - Maternity up to 6 months full pay, Paternity up to 4 weeks full pay

• Unlimited training – sky’s the limit

• Staff discounts

• Christmas Hamper

• Monthly Pizza on us