Branch Manager

Lumesse; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Benefits offered by this job

OTE with uncapped commission

Career progression

Industry-leading training

Job summary

Rook Matthews Sayer, part of Connells Group, is seeking a Branch Manager in Jesmond to lead the residential sales team, drive performance and foster a culture of professionalism and progression.

You will value and list properties, build local relationships and coach a high-performing team to exceed targets while delivering outstanding customer experiences.

Qualifications

• Proven leadership in estate agency or similar sales-driven environment.
• Experience coaching and developing high-performing teams.
• History of achieving and exceeding sales targets.
• Customer-focused mindset with strong communication skills.
• Numerate and detail-oriented with commercial acumen.

Responsibilities

• Lead and motivate the Jesmond residential sales team to deliver results.
• Value listings, build local relationships and drive growth.
• Ensure exceptional customer experiences and professional standards.
• Develop talent with clear career pathways and succession planning.

Skills

Leadership

People management

Sales targets

Customer focus

Communication

Numeracy

Driving licence

Job description

Join Our Team as a Branch Manager at Rook Matthews Sayer, Connells Group

At Rook Matthews Sayer, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders began their careers in branch roles, and we actively invest in continuous development, clear progression, and long-term careers. This Branch Manager role in Jesmond is a key leadership opportunity within one of the UK’s most successful estate agency groups.

Your Role:

As Branch Manager, you will have full responsibility for the performance and growth of our Jesmond residential sales team. You will lead from the front by motivating, coaching and developing a high-performing team, driving results and delivering outstanding customer experiences.

You will take an active role in valuing and listing properties, building strong local relationships and embedding a culture of professionalism, progression and success. This is a hands-on leadership role with clear career pathways and long-term opportunities.

What We’re Looking For:

• Proven experience in a leadership or management role within estate agency
• A strong people leader with a passion for coaching and development
• A track record of achieving and exceeding sales targets
• Customer-focused, resilient, organised and commercially minded
• Confident communicator with strong written and verbal skills
• Numerate, detail-focused and results-driven
• Full UK driving licence

What We Offer:

• OTE with uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Opportunities to compete for Top Achievers and leadership awards
• A long-term career with the UK’s leading property services group

Why Join Us:

At Connells Group, we do not just talk about progression; we deliver it. We are incredibly proud of the number of colleagues who have developed their careers with us. You will join a supportive, high-performance environment where ambition is encouraged, success is recognised, and development is continuous.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

Do not meet every requirement? Research shows that women and people from underrepresented groups are less likely to apply unless they meet every criterion. If this opportunity excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.