Branch Manager

Travis Perkins; Maidstone; On-site; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Bonuses

Save-as-you-earn scheme

Buy-as-you-earn scheme

Pension scheme

Exclusive discounts

Job summary

Travis Perkins (Maidstone branch) seeks a Branch Manager to lead a dynamic team, grow customer relationships, and drive branch profitability with a strong focus on safety and service. The role involves coordinating sales, purchasing, distribution, warehousing, yard operations and driving overall branch efficiency in a fast-paced setting.

You will lead by example, motivate staff, and ensure excellent customer service while achieving sales targets and embedding a culture of continuous improvement.

Qualifications

• Experience leading a high-performing team.
• Strong customer relationships and supplier management.
• Proven ability to drive sales and operational excellence.
• Good health and safety knowledge and compliance.
• Excellent communication and leadership skills.

Responsibilities

• Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.
• Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.
• Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.
• Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.
• Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.

Skills

Team leadership

Sales focus

Communication

Organizational skills

Financial literacy

Decision making

Job description

Branch Manager - Maidstone

Who We Are

We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you're in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!

What You’ll Be Doing

As the go-to person at our Maidstone branch, you’ll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. This fast-paced, rewarding role has you right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You’ll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service with safety at the heart of everything! You’ll also work closely with the RD to coordinate sales, purchasing, distribution, warehousing, yard operations, safety, and drive overall branch efficiency, alongside wider transformative efforts.

What’s In It For You?

Joining the UK’s largest builders’ merchant means endless growth opportunities. You’ll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there’s always room to learn, progress, and make a real impact.

We offer:

• Competitive salary with performance-based bonuses
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
• Generous pension scheme
• Exclusive discounts across various businesses (including 20% off at Toolstation)
• Wellbeing support to help you feel your best
• MyPerks discounts at top retailers, restaurants, and more!

Working hours: Our management contracts are for 40.0 hours

What You’ll Be Responsible For

• Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.
• Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.
• Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.
• Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.
• Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.

Who You Are

• A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.
• A Delegator: You trust your team to take responsibility and lead independently.
• Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.
• A Skilled Communicator: You build strong relationships with both customers and colleagues.
• Customer-Focused: You always put the customer first, maximizing sales opportunities across the branch.
• Organized & Efficient: You can plan and prioritize to manage your workload and your team’s.
• Financially Literate: You use financial and statistical data to make informed decisions.
• A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.
• Commercial Decision-Maker: You make business decisions that benefit both the customer and the branch.
• Competitively Aware: You stay informed about competitors and use that knowledge to drive success.
• Business-Minded: You treat the branch like your own business, striving for continuous improvement.
• Compliance-Focused: You ensure the branch meets all legal requirements and keeps up with market trends.

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding