Branch Manager

Kurt Geiger; London; On-site; GBP 60,000 - 65,000; Full time

Job summary

Kurt Geiger is looking for a Branch Manager for their White City store in London. This role demands leadership in delivering exceptional customer service and achieving sales targets while fostering team performance. Ideal candidates should have a strong background in fashion retail, embodying Kurt Geiger's inclusive brand values.

Benefits

Pension and life assurance

Generous bonus structure

Fabulous shoes!

Qualifications

• Proven ability to drive sales and meet KPIs.
• To be immaculately presented in line with brand standards.
• Customer service ambassador role.

Responsibilities

• Ensure high standards of customer service.
• Drive sales and achieve store targets.
• Manage and maintain team performance and productivity.

Skills

Customer Service

Sales Management

Team Leadership

Education

Background with a fashion-forward brand

Job description

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Branch Manager - Steve Madden, White City

Description

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

Requirements

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines
• Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive

Requirements

• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand in every way
• Pension and life assurance
• Generous bonus structure
• Fabulous shoes!

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and General Business

• Industries

  Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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