Branch Manager

Haart; Little Eversden; On-site; GBP 30,000 - 50,000; Full time

Job summary

A prominent Estate Agency in Little Eversden is seeking a Branch Manager to lead the team and drive both performance and customer service. The ideal candidate will have at least 2 years of experience in Estate Agency and a Full UK Driving Licence. Responsibilities include coaching the team, negotiating offers, and maintaining compliance with regulatory standards. The role offers attractive benefits including uncapped commission and career progression opportunities.

Benefits

Six months of supplementary payments

Uncapped commission scheme

Company Car or monthly Car Allowance

Fully-funded training course

Career progression opportunities

Qualifications

• Minimum of 2 years' experience in Estate Agency.
• Strong understanding of current legislation related to Estate Agency.
• Ability to manage time-sensitive and high-volume workloads.

Responsibilities

• Lead daily meetings with the Estate Agency team.
• Coach the team to achieve KPIs and monitor individual performance.
• Negotiate offers and agree sales while ensuring compliance.

Skills

Team Leadership

Customer Service

Negotiation

Time Management

Communication

IT Skills

Education

Full UK Driving Licence

Level 2 Estate Agent Qualification (after training)

Job description

Responsibilities

• Lead daily meetings with the Estate Agency team.
• Coach the team to achieve KPIs and monitor individual performance (including one-to-one meetings).
• Encourage team development and progression; develop and maintain strong relationships with vendors and buyers.
• Liaise with prospective buyers and arrange property viewings in line with their needs.
• Negotiate offers and agree sales; ensure the business follows the highest compliance standards for all regulatory bodies.
• Leading the daily operation of the branch, contributing to building your pipeline and generating new and repeat business.

A day in the life of a Branch Manager includes leading the team, driving performance, and ensuring excellent customer service and compliance.

Benefits

• Six months of supplementary payments to support you whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly Car Allowance
• Enrolment onto a fully-funded training course that will earn a Level 2 Estate Agent Qualification
• Career progression opportunities
• Elevate incentive program
• Employee Assistance Programme

Qualifications

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years' experience within Estate Agency at a Senior Negotiator, Property Valuer, or higher
• Works well with others to create a team spirit and an enjoyable working environment
• Clear communication with customers, suppliers, communities and colleagues
• Ability to create and action business plans relevant to your branch
• Ability to monitor and assess performance of local competitors
• Strong understanding of current legislation related to Estate Agency
• Ability to manage time-sensitive and high-volume workloads
• Reputation for delivering outstanding customer service
• Ability to work on own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

Equal Opportunities and Recruitment Notes

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. We are an equal opportunity workplace and welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Spicerhaart is a forces-friendly company and may conduct interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence; Legal entitlement to live and work in the UK; Evidence of your right to work in the UK (Passport/Birth Certificate); Proof of Address; National Insurance; Drivers Licence Check.