Branch Manager

Eurocell Group Ltd; Leicester; On-site; GBP 31,000 - 41,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Life Assurance (3x salary)

Staff Discount

High Street Discounts

Free Healthcare plan

Job summary

Eurocell are recruiting a Trade Branch Manager to lead their branch and team, delivering excellence in customer service and sales. You will build strong customer relationships, drive branch performance, and manage day-to-day operations from Monday to Friday with some Saturday rota shifts.

We offer a competitive basic salary with a strong monthly bonus, 25 days holiday plus holidays, and extensive benefits including healthcare and life assurance, plus pension and staff discounts.

Qualifications

• Hands-on, lead by example and drive team to achieve branch targets.
• Customer-focused approach to enhance the customer experience.
• Commercial mindset to maximise sales and margins.
• Strong organisational skills and leadership to manage a branch.

Responsibilities

• Lead branch and develop a small team to deliver targets.
• Ensure branch operates efficiently and delivers excellent service.
• Develop relationships with customers to grow sales and market share.
• Manage day-to-day branch operations and staffing.
• Support recruitment for the branch and maintain training records.
• Ensure branch maintains high standards and safety procedures.

Skills

Team leadership

Customer service

Sales-driven

Organisational skills

Driving license

Job description

ROLE: Branch Manager
HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £31,204 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £41,188 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

• We have a Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don't open our branches on Sundays
• Our branches close at 4:30pm during the week, we support your work/life balance!
• We offer a FREE Healthcare plan for all our employees
• Exceptional monthly Branch Bonus Industry leading induction and training programmes
• Excellent opportunities to grow with us, and progress your career

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

WHAT OUR BRANCH MANAGERS DO:

• Lead their Branch, and use their team management skills to lead and develop a small team
• Ensure their Branch operates as effectively as possible
• Develop relationships with their customers, and enhance the sales and customer experience within the branch
• Manage day to day Branch operations and the branch team in order to deliver excellence
• Manage team absences and deployment
• Support the regional teams with recruitment
• Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
• Support training and maintain training records for Branch staff

WHAT WE NEED FROM OUR BRANCH MANAGERS:

• Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
• Passion and energy to deliver exceptional customer service and achieve business targets
• A customer focused approach, happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, drive and leadership abilities to manage a Branch effectively
• A full and valid driving license is essential Strong management skills and experience of leading a team
• Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

WHAT WE OFFER OUR BRANCH MANAGERS:

• You will be rewarded with a very competitive basic salary
• An excellent monthly bonus scheme
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary
• Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career