Branch Manager

Rexel; Folkestone; On-site; GBP 45,000 - 60,000; Full time

Job summary

Rexel UK is seeking an experienced Branch Manager for the Folkestone Branch to lead operations, drive growth, and deliver outstanding customer service.

In this role you will develop strategic plans, manage key accounts, ensure service targets are met, monitor performance, and lead a high-performing team. A pivotal role in strengthening supplier relationships and driving profitable results across the branch.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively to meet shared objectives
• TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments
• CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
• DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals
• FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Responsibilities

• Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
• Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
• Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
• Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with SOPs, health and safety regulations
• Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
• Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
• Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
• Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Skills

Collaboration

Accountability

Customer focus

Develop others

Financial acumen

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.

We are currently seeking aBranch Managerto lead our Folkestone Branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.

If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses:Performance related bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your key responsibilities will include:

Strategic Planning:Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets

Customer Management:Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation

Service Excellence:Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences

Performance Monitoring:Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations

Collaboration:Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business

Data Utilisation:Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management

Team Leadership:Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment

Supplier Engagement:Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:

COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives

TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions

DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals

FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Additional Information

At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.