Branch Leader: Growth, Strategy & Customer Excellence

Rexel UK Ltd; Guildford; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company Car Scheme

Contributory pension scheme and life/£

Bonuses: Performance Related

33 days annual leave

Learning & development opportunities

Health & wellbeing programs

Staff discounts and exclusive offers

Job summary

Rexel UK Ltd in Guildford is seeking a Branch Manager to lead our Guildford Site. You will drive strategic growth, empower teams, and deliver exceptional customer service in a fast-paced electrical wholesale environment.

The role focuses on strategic planning, customer account management, service excellence, and data-driven decision making. You will collaborate across branches, monitor KPIs, and develop colleagues to achieve targets while strengthening supplier partnerships.

Qualifications

• Collaborate with teams to meet objectives and build lasting partnerships.
• Takes accountability to overcome obstacles and meet commitments.
• Customer-focused approach with focus on delivering value.
• Develop others and drive financial performance.

Responsibilities

• Strategic planning: develop and implement a strategic and tactical plan to drive growth.
• Customer management: execute plans for selected accounts with quality contact.
• Service excellence: ensure targets across segments with strong customer experience.
• Performance monitoring: track KPIs, ensure SOPs, health and safety compliance.
• Collaboration: work with other branches and functions to support operations.
• Data utilisation: create reports for budgeting and performance management.
• Team leadership: lead and develop branch colleagues to meet targets.
• Supplier engagement: collaborate with suppliers to strengthen partnerships.

Skills

Collaboration

Accountability

Customer focus

Develop others

Financial acumen

Job description

Rexel UK Ltd in Guildford is seeking a Branch Manager to lead our Guildford Site. You will drive strategic growth, empower teams, and deliver exceptional customer service in a fast-paced electrical wholesale environment.

The role focuses on strategic planning, customer account management, service excellence, and data-driven decision making. You will collaborate across branches, monitor KPIs, and develop colleagues to achieve targets while strengthening supplier partnerships.