Branch Assistant - Apprenticeship

Rexel; Burslem; On-site; GBP 12,000 - 18,000; Full time

Job summary

Rexel UK offers an exciting Apprenticeship at their Stoke-on-Trent branch. As an Apprentice, you will gain essential skills in wholesale operations, with pathways into Branch Management, Business Development, or Logistics. The role provides dedicated study days, competitive benefits, and ample learning opportunities in a supportive environment.

Benefits

33 days annual leave including bank holidays

Contributory pension scheme

Extensive Learning and Development opportunities

Enhanced family leave benefits

Free virtual GP service

Mental Health First Aid support

Staff discount on webshop

Qualifications

• GCSE in English and Maths preferred but not essential.
• Good communication and customer interaction skills.
• Organisational skills and ability to manage workload.

Responsibilities

• Managing stock in and out, picking and packing.
• Completing office paperwork and processing orders.
• Liaising with customers and handling sales calls.

Skills

Good communication skills

Organisational skills

Ability to follow instruction

Education

English and Maths GCSE (or equivalent)

Job description

Rexel UK, have anApprenticeshipopening within our Stoke-on-Trent (ST1) Branch.

As an Apprentice you will be supported in your learning to gain great skills across the fundamental running of a Wholesale Business, setting you on to a Career Path into where you find your passion, this could be Branch Management, Business Development & Sales or Logistics,

This is a Permanent Role, working Monday to Friday, 08:00 – 17:00, with dedicated study days and end point assessments,

The Benefits of a Career with Rexel:

• 33 days annual leave(including bank holidays)+ Birthday Day off after 1 years’ service
• Contributory pension scheme and life assurance
• Extensive Learning and Development opportunities from day one
• Your Wellbeing:Enhanced family leave benefits,Buy and Sell annual leave, 24/7Free virtual GP service and Mental Health First Aiders available to support you
• Staff discount on our webshop

You will train across all responsibilities within a Branch Assistant Position which includes:

• Managing stock in and out (to external clients)
• Picking and packing, Store transfers & stock control
• Completing the paperwork within the office
• Raising quotations, Chasing quotations & Processing orders
• Liaising with customers of the trade counter
• Sales calls & Answering the telephone
• Administration to support all activities
• Some heavy lifting will be involved with loading and unloading the vans
• Learn about products and to keep up to date with new products entering the market

What we are looking for:

• English and Maths GCSE (or equivalent) is preferred but not essential
• Good communication skills, with the confidence to interact with customers and colleagues both face to face and via the phone/email
• The ability to follow instruction
• The want to take on new roles and challenges
• Good organisational skills, with the ability to work to deadlines and manage own workload
• Understanding that the customer is the most important element to working within branch

At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.