Branch Assistant

Tesco; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food wholesaler is seeking enthusiastic individuals with a passion for excellent customer service. The position involves ensuring customer satisfaction, keeping shelves stocked, and providing efficient service in a fast-paced environment. This role offers various benefits including discounts and an inclusive working atmosphere.

Benefits

Colleague discount card (10% to 15%)

Access to discounts website

Retirement savings plan

Health and wellbeing support

Qualifications

• Must be at least 17 years old.
• Be willing to work flexible hours.
• Ability to work in a team.

Responsibilities

• Ensure customers have a pleasant shopping experience.
• Keep shelves stocked and provide quick service at the register.
• Accurately fill delivery orders.

Skills

Can do attitude

Passion for customer service

Willingness to go the extra mile

Job description

Overview

Booker • Audax Road Clifton Moore Ind. Est. YORK • Apply by 13-Oct-2025

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are a 5/7 day operation. Please check our website for specific opening times.

We only recruit individuals who are aged 17 and over.

What is in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. Also 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, plus additional deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• Access to a discounts website and cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – cover for death in service up to three times annual pay.
• Health and wellbeing support and resources including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

You will be responsible for

Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible, having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell. If a delivery is required, we are accurately picking what they need.

You will need

• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented

About us

Booker is the UK's leading food & drinks wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where Everyone's Welcome.

We know life looks different for each of us. We welcome conversations about flexible working. Please talk to us during your application about how we may be able to support you.

We are proud that Booker is a Disability Confident Committed employer and we are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact [e-mail].

Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On high volumes of applicants, some roles may close earlier than the advertised end date. We will only offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, but is operated separately from the core Tesco business and the benefits offered will be different from those offered at Tesco.*

For more information about us please visit www.bookergroupjobs.co.uk