Branch Assistant

Tesco; Wales; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading food wholesaler in Wales is looking for a customer-focused team member to deliver excellent service in a dynamic environment. Responsibilities include ensuring prompt service, maintaining stock levels, and assisting with deliveries. Ideal candidates will possess a can-do attitude and passion for customer service. This position offers great benefits, including discounts and a retirement savings plan.

Benefits

10% off purchases at Booker

Tesco colleague discount

Up to 30% off insurance

Health checks at Tesco Pharmacy

Discounted RAC breakdown cover

Life Assurance

Qualifications

• Must be 17 years or older.
• A passion for delivering excellent customer service.
• Ability to work in a dynamic, fast-paced environment.

Responsibilities

• Ensure customers are served promptly and accurately.
• Help keep shelves full and provide speed of service at the tills.
• Assist with deliveries and accurate picking of customer orders.

Skills

Customer service

Can-do attitude

Punctuality

Teamwork

Job description

Overview

Booker • Upper Forest Way Morriston SWANSEA • Apply by 22-Oct-2025

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Responsibilities

You will be responsible for ensuring customers are served promptly and accurately. Customer focus is at the heart of everything we do; customers should be back in their own business quickly after finding what they need. You will help keep shelves full, provide speed of service at the tills, and ensure a friendly farewell. You may also be required to assist with deliveries and accurate picking of customer orders.

Requirements

A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented

About us

Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses, across locations in the UK. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself at work. We know life looks different for each of us and welcome conversations about flexible working. Talk to us during your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact [e-mail]

Notes

Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will only offer individual feedback to candidates who attend an interview.

*Booker Group is part of Tesco plc, but operates separately from the core Tesco business; benefits differ from those offered at Tesco.*

For more information about us please visit www.bookergroupjobs.co.uk