Branch Assistant

Tesco Retail; Tees Valley; On-site; GBP 18,000 - 21,000; Full time

Job summary

Booker Group is seeking team-oriented individuals passionate about customer service to join our fast-paced retail environment. You will engage with customers, help them find products, and ensure smooth checkout experiences while maintaining well-stocked shelves.

This role supports flexible working hours within a 5/7 operation and emphasizes reliability, punctuality, and presentation. We value diversity, inclusion, and accessibility in recruitment, with a commitment to support candidates through

Qualifications

• Real can-do attitude and passion for delivering customer service.
• Willingness to go the extra mile and be on time.
• Be properly presented and reliable.
• Able to thrive in a fast-paced, team-based environment.

Responsibilities

• Assist customers with inquiries and purchases.
• Keep shelves stocked and ensure speedy till service.
• Support delivery and picking as required.
• Work as part of a 5/7 operation and adapt to changing shifts.

Skills

Can-do attitude

Customer service

Punctual & presentation

Team player

Job description

The working pattern is Sun 09:00-14:00-Mon to wed 09:30-17:00-Thur 09:00-14:00 30 Min unpayed break

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk