Branch Assistant

Adecco; Stockport; On-site; GBP 18,000 - 19,000; Full time

Job summary

Adecco in Stockport is seeking a proactive Branch Assistant to support the main office, front centre and warehouse. You will deliver excellent customer service and ensure smooth day-to-day branch activities while handling quotes, orders and POD documentation.

Applicants must have SAP experience. The role is a temporary ongoing position with daytime hours, based in Stockport with salary paid per hour.

Qualifications

• Experience using SAP is required.
• Excellent customer service and communication skills.
• Ability to work across office, front centre, and warehouse.

Responsibilities

• Handle inbound calls and respond to customer queries.
• Process quotes and customer orders accurately.
• Track Proof of Delivery documentation.
• Provide administration to support branch operations.
• Pick, pack, and assist with stock checks in warehouse.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Basic IT skills

Tools

SAP

Job description

Branch Assistant

Location: Stockport

Hours: Monday to Friday, 8:00 AM - 4:30 PM
Pay Rate: 13ph - 14ph
Contract: Temporary ongoing

Role Overview

We are looking for a proactive and versatile Branch Assistant to join our team. This role involves supporting operations across the main office, front centre, and warehouse. You will play a key part in delivering excellent customer service and ensuring smooth day-to-day branch activities.

PLEASE NOTE YOU MUST HAVE EXPERIENCE USING SAP TO BE CONSIDERED FOR THIS ROLE

Key Responsibilities

Main Office Duties

• Manage inbound calls and respond to customer queries promptly.
• Handle quote requests and process customer orders accurately.
• Track and manage Proof of Delivery (POD) documentation.
• Provide administrative support to ensure efficient branch operations.
• Completing admin duties on SAP.

Front Centre Duties

• Oversee Click & Collect orders, ensuring timely preparation and handover.
• Serve customers over the counter with professionalism and product knowledge.
• Maintain a clean and organized front-of-house area.

Warehouse Duties

• Pick and pack orders accurately and efficiently.
• Assist with stock control and inventory checks.
• Ensure compliance with health and safety standards in the warehouse.

Skills & Requirements

• Strong communication and customer service skills.
• Ability to multitask and work across different areas of the branch.
• Attention to detail and accuracy in order processing.
• Basic IT skills for handling quotes and orders.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.