Branch Assistant

Booker Group; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food & drink wholesaler is seeking a proactive individual for customer service in a dynamic environment. Responsibilities include ensuring customer needs, stocking shelves, and processing deliveries. Applicants should have a positive attitude, be punctual, and exhibit a passion for customer service. Ideal for those aged 17 and older. Competitive benefits package included.

Benefits

Colleague discounts at Tesco

Health and wellbeing resources

Competitive holiday package

Retirement savings plan

Qualifications

• Must be 17 years or older.
• Willingness to go above and beyond in customer service.

Responsibilities

• Ensure customer needs are met efficiently.
• Keep shelves stocked and provide quick service at the tills.
• Accurately process deliveries.

Skills

Customer service

Punctuality

Positive attitude

Job description

What's in it for you

At Booker, we offer a comprehensive benefits package, including:

• A Booker colleague card with 10% off purchases and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for four days after each pay day, thirteen times a year, plus discounts at Tesco Cafe and F&F.
• 10% off pay monthly & SIM deals with Tesco Mobile, with additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank (terms apply).
• Free eye tests and discounts on glasses, sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Discounted RAC breakdown cover rates.
• Access to exclusive deals and discounts, including a cycle to work scheme.
• After 3 months, eligibility to join our Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan with up to 5% employer match.
• Life assurance coverage of up to three times annual pay.
• Health and wellbeing resources, including Employee Assistance Programme and Virtual GP services.
• A competitive holiday package.

About the role

We seek a proactive individual passionate about customer service, willing to go the extra mile. You will work in a dynamic, fast-paced environment, part of a team, with varied daily tasks.

Our operation runs 5/7 days; check our website for specific hours.

Applicants must be 17 or older.

Your responsibilities include

Ensuring customer needs are met efficiently, keeping shelves stocked, providing quick service at the tills, and accurately processing deliveries.

Requirements

A positive attitude, passion for customer service, willingness to go above and beyond, punctuality, and proper presentation.

About Booker

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses nationwide through over 190 branches, distribution centers, and support locations.

We value diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working arrangements to accommodate various life circumstances.

Booker is a Disability Confident employer committed to an inclusive recruitment process.

Please note: Candidates applying for roles involving early mornings, late evenings, warehouse work, or handling alcohol must be over 18.

High application volumes may lead to early role closures. We offer feedback only to interview attendees.

While part of Tesco plc, Booker operates independently, and benefits differ from those at Tesco.