Branch Assistant

Booker; Lisburn; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading food & drink wholesaler in the UK is looking for dedicated individuals for customer service roles. The position requires a can-do attitude and a strong focus on customer satisfaction, ensuring a great shopping experience. Employees enjoy several benefits, including discounts, health support, and opportunities for career advancement.

Benefits

10% off purchases at Booker

10% off Tesco purchases after 3 months

30% off car, pet, and home insurance

Free eye tests

50% off health checks

Access to discounted RAC breakdown cover

Retirement savings plan with matching contributions

Health and wellbeing support

Comprehensive holiday package

Qualifications

• A can-do attitude.
• A passion for customer service.
• Willingness to go the extra mile.

Responsibilities

• Ensure customers find what they need quickly.
• Keep shelves stocked and provide service at the tills.
• Assist with deliveries and accurately pick customer orders.

Skills

Customer Service

Reliability

Punctuality

Presentation

Job description

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Booker • 97 Kingsway Dunmurry BELFAST • Apply by 12-May-2025

About the role

* Working hours: Flexible Monday to Sunday 6am - 8pm*

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

We operate 5/7 days a week (check our website for specific opening hours).

We only recruit individuals who are aged 17 and over.

What is in it for you

At Booker, we offer a great place to work with opportunities for career progression, along with the following benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% off, increasing to 15%, on most purchases at Tesco for four days after each pay day, thirteen times a year. Additional discounts include 10% at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
• Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An discounts website for everyday savings, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing discounted purchase of Tesco shares.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life assurance coverage for death in service, up to three times annual pay.
• Health and wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

Customers are at the heart of everything we do. Your role involves ensuring they find what they need quickly, keeping shelves stocked, providing speedy service at the tills, and offering a friendly farewell. You may also assist with deliveries and accurately pick customer orders.

What you need

• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability, punctuality, and proper presentation

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five logistics sites, and support centres nationwide.

Diversity & Inclusion

At Booker, we promote diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working arrangements to accommodate different life circumstances and needs.