Branch Assistant

Booker; Essex; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague discount card

Tesco discounts

Mobile discount

Insurance discounts

Eye test discount

Health checks

RAC breakdown cover

Cycle to work scheme

Share save scheme

Pension

Life assurance

Employee assistance programme

Holiday package

Job summary

Booker is seeking a customer-focused team member to join our store floor and tills. You will ensure shelves are well-stocked, assist customers, and handle quick, accurate till service. You may assist with deliveries and picking to meet store customer demand.

The role requires a can-do attitude, punctuality, and presentation that reflects our standards. We operate a 5/7 day schedule and welcome applicants aged 17 and over.

Qualifications

• Clear customer service mindset with willingness to go the extra mile.
• Reliable, punctual and well-presented for daily customer interactions.
• Strong teamwork to support fast-paced retail service.

Responsibilities

• Keep shelves stocked and customers assisted to find what they need.
• Provide fast, friendly till service and help with deliveries/picks.

Skills

Can-do attitude

Customer service

Punctual and presentable

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

You will be responsible for

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

• A can do attitude
• A passion for customer service
• Be willing to go the extra mileAlways be there, on time and properly presented.