Branch Assistant

Booker Group; Broadstairs; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals who thrive in a dynamic environment. This role focuses on delivering exceptional customer service, ensuring customers find what they need quickly and efficiently. With a strong emphasis on teamwork, you will be responsible for keeping shelves stocked and providing speedy service at the tills. The company offers a supportive working environment, opportunities for career progression, and a comprehensive benefits package, including discounts and health support. If you have a can-do attitude and a passion for customer service, this is the perfect opportunity for you.

Benefits

10% off purchases with Booker colleague card

Tesco colleague discount card after 3 months

Discounts on Tesco Mobile deals

Discounts on car, pet, and home insurance

Free eye tests and discounts on glasses

50% off health checks at Tesco Pharmacy

Exclusive discounts on RAC breakdown cover

Cycle-to-work scheme

Save As You Earn share scheme

Retirement savings plan with matching contributions

Qualifications

• Must be 17 years or older.
• Passionate about delivering excellent customer service.

Responsibilities

• Keep shelves stocked and provide speedy service at the tills.
• Accurately pick orders for customer deliveries.

Skills

Customer Service

Reliability

Teamwork

Adaptability

Job description

About The Role

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will operate in a dynamic, fast-paced environment where no two days are the same.

We operate 5/7 days a week (please check our website for specific opening times).

We only recruit individuals aged 17 and over.

Main Responsibilities

Customers are at the heart of everything we do. Our goal is to ensure they return to their own business quickly after finding what they need. This involves keeping shelves stocked, providing speedy service at the tills, and offering a warm farewell. Additionally, some customers may require deliveries, which involves accurately picking their orders.

You Will Need

• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability in being on time and well-presented

What's in It for You

At Booker, we offer a great working environment and opportunities for career progression, along with a comprehensive benefits package including:

• A Booker colleague card with 10% off purchases and double discount events up to three times a year
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases during a 4-day period after every pay day, plus discounts at Tesco Cafe and F&F
• 10% off pay monthly & SIM-only deals with Tesco Mobile, with additional deals throughout the year
• Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply)
• Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses over the same amount
• 50% off health checks at Tesco Pharmacy
• Exclusive discounts on RAC breakdown cover
• Access to discounted rates on everyday purchases via our deals website, including a cycle-to-work scheme
• After 3 months, eligibility to join our Save As You Earn share scheme, allowing you to buy Tesco shares at a discount
• Retirement savings plan (pension) with Booker matching contributions up to 5%
• Life Assurance providing cover for death in service of up to three times your annual pay
• Health and wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP services for you and your family
• A competitive holiday package