Branch Assistant

Booker; Bradford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Join a leading wholesaler as a Customer Service Representative in Bradford, where you will play a key role in ensuring excellent service for customers. We offer a dynamic work environment, generous benefits including discounts at Tesco, and career advancement opportunities.

Benefits

Colleague discount card with 10% off

Discounts at Tesco after 3 months

Health and wellbeing support

Life Assurance coverage

Comprehensive holiday package

Retirement savings plan

Qualifications

• A can-do attitude.
• A passion for customer service.
• Willingness to go the extra mile.

Responsibilities

• Ensure customers can quickly find what they need.
• Keep shelves stocked and provide speedy service at the tills.
• Accurate picking and delivery of customer orders.

Skills

Customer Service

Reliability

Punctuality

Presentation

Job description

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Booker • 4 Shearbridge Road Bradford • Apply by 16-May-2025

About the role

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will operate in a dynamic, fast-paced environment where no two days are the same.

We are a 5/7 day operation (check our website for specific opening hours).

We only recruit individuals aged 17 and over.

What is in it for you

At Booker, we offer a great place to work with opportunities to advance your career, along with a fantastic benefits package:

• A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases during a 4-day period after each pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
• Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals website with savings on everyday purchases, including a cycle-to-work scheme.
• After 3 months, you can join our Save As You Earn share scheme to buy Tesco shares at a discount.
• A retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life Assurance coverage of up to three times your annual pay.
• Health and wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP services for you and your family.
• A comprehensive holiday package.

Responsibilities

Customers are at the heart of everything we do. Your role involves ensuring customers can quickly find what they need, keeping shelves stocked, providing speedy service at the tills, and offering friendly farewells. You may also be responsible for accurate picking and delivery of customer orders.

What you need

• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability, punctuality, and proper presentation

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.

Diversity and inclusion

At Booker, we value diversity, equity, and inclusion. We welcome everyone and support flexible working arrangements to accommodate different life circumstances and career stages. We encourage open conversations about how we can support your needs during the application process.