Branch Assistant

TN United Kingdom; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in delivering exceptional customer service. This role focuses on creating an inspiring shopping environment while driving sales through outstanding service. You will manage all store operations, develop your team, and implement innovative strategies to enhance customer experiences. With a commitment to personal development and career growth, this position offers a rewarding environment where your contributions will directly impact success. Join a forward-thinking company that values creativity and teamwork, and enjoy a range of benefits including generous discounts and a supportive workplace culture.

Benefits

Generous Staff Discount

Share Save Scheme

Pension

Life Assurance

Health Insurance

Increasing Holiday Allowance

Qualifications

• Proven track record in retail with full P&L responsibility.
• Strong focus on customer service and team development.

Responsibilities

• Lead and motivate a team to exceed sales and profit targets.
• Create business plans and manage all aspects of the store.

Skills

Customer Service

Leadership

Retail Management

Commercial Awareness

Education

Retail Management Experience

Job description

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Store Manager Role

As Store Manager, you’ll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through excellent customer service. We prioritize great service over hard-selling; sales are driven by customer experience. An interest in creativity or interior design is beneficial, as you’ll support your team to help customers visualize their projects using in-store technology.

You’ll create the business plan and develop your team to increase sales margins, managing all aspects of your store. You will continuously seek improvements as an individual, team, and store, demonstrating ambition to make your store and team the best. We value drive and a proactive mindset.

Every day offers new challenges—from creative tasks to assisting traders, including physical activities like lifting tiles and managing deliveries.

Who You Are

You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and strong financial results. You understand that sales are driven by service and prioritize excellent customer experiences.

You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a natural leader with a can-do attitude, capable of driving performance through clear leadership, coaching, and people management.

What We Offer

We recognize hard work and reward great results with uncapped personal commission and company bonus schemes, sharing our success and increasing your base wage.

Additional benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, holiday allowance increasing with service, and other perks. We are committed to internal promotion, supporting your career development with personalized plans and training opportunities. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.