Branch Administrator

Connells Group; North East; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Branch Administrator to join their dynamic team in Hexham. In this role, you will be responsible for supporting the sales team with key administrative tasks, ensuring smooth operations within a busy environment. You will have the opportunity to develop your skills through industry-leading training and enjoy a supportive workplace culture. If you are organised, detail-oriented, and passionate about customer service, this position offers a fantastic career path with opportunities for progression. Join a team that values diversity and encourages applications from all backgrounds.

Benefits

Industry leading training and development

Career ladder opportunities

Team incentives

Supportive and rewarding environment

Qualifications

• Preferably experience as an Administrator or similar role.
• Excellent verbal and written communication skills.
• Organised and able to prioritise workload.

Responsibilities

• Support the sales team with administrative duties.
• Upload property details onto major property portals.
• Deal with customer enquiries in branch and over the phone.

Skills

Customer Service

Organizational Skills

Communication Skills

IT Literacy (MS Office)

Detail Oriented

Resilience

Education

Experience as Administrator/Secretary

Tools

MS Office

Job description

Job Description

Branch Administrator

At Rook Matthews Sayer, part of the Connells Group, we're looking for a highly motivated, competent and organised Branch Administrator to support our fantastic team in branch in Hexham . Previous estate agency experience preferred, but not essential. As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.

What’s in it for you as our Branch Administrator?

• Industry leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Supportive, rewarding and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Key responsibilities of a Branch Administrator

The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.

Skills and experience required to be a successful Branch Administrator

• Preferably experience as an Administrator / Secretary or similar role
• Customer focussed and comfortable in a client facing role
• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a faced paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Rook Matthews Sayer is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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