Branch Administrator

CONNELLS GROUP; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK real estate company in Cambridge is seeking a Branch Administrator to support the Branch Manager and team with various administrative tasks. The ideal candidate is organised, efficient, and has outstanding customer service skills. Key benefits include a competitive salary up to £24,000, discounts through Perks at Work, and generous holiday entitlement. This role is perfect for someone looking to thrive in a fast-paced, positive environment.

Benefits

Competitive salary

Access to Perks at Work

Business mileage reimbursement

Generous holiday entitlement

Qualifications

• Experience in an administrative role preferred.
• Ability to communicate effectively with customers.

Responsibilities

• Assist the Branch Manager with administrative tasks.
• Manage customer queries over phone, email, and face-to-face.
• Ensure office expenditure is within budget.

Skills

Highly efficient

Organised

Proficient in IT

Outstanding customer service

Self-motivated

Quick to learn new processes

Tools

Microsoft Office

Excel

Job description

Branch Administrator

We are excited to announce a fantastic career opportunity for a Branch Administrator to join our Sharman Quinney sales team in Great Shelford.

In this role, you will assist the Branch Manager and the wider team with a range of administrative tasks, including:

• Supporting the team with various requests, such as loading details onto property portals
• Ensuring office expenditure is maintained within budgeted levels
• Dealing with customer queries both over the phone, via email and face-to-face

About You:

• Highly efficient, organised, and detail-oriented
• Confident with a professional demeanour
• Proficient in IT, especially Microsoft Office and Excel
• Outstanding customer service skills
• Self-motivated and able to prioritise multiple tasks
• Quick to learn new processes

Benefits:

• Competitive salary of up to £24,000 (based on experience)
• Access to Perks at Work – discounts on major brands and services
• Business mileage reimbursement for travel between branches
• Generous holiday entitlement plus bank holidays

Key Qualities for Success:

• Responsible: Lead by example, always putting the customer first and upholding strong ethical standards.
• Clear Communicator: Use straightforward, everyday language to simplify complex information.
• Passionate and Determined: Work towards achieving personal, team, and business goals.
• Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude.

If you're passionate about what you do and thrive in a fast-paced, positive environment, we want to hear from you.

Apply with your CV today to join us and build an exciting and rewarding career journey!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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