Branch Administrator

CONNELLS GROUP; Blyth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading estate agency in Blyth is seeking a motivated Branch Administrator to support the sales team. The role involves handling office administration, customer inquiries, and managing office expenditures in a busy environment. The company offers industry-leading training and development opportunities in a supportive atmosphere.

Benefits

Industry-leading training and development

Clear career progression opportunities

Supportive and fun environment

Team incentives

Qualifications

• Experience in a similar administrative role, ideally in estate agency.
• Excellent verbal and written communication skills.

Responsibilities

• Support the sales team with administrative duties.
• Handle customer enquiries in-branch and over the phone.
• Manage office expenditure within budget.

Skills

Customer-focused

Organised

Detail-oriented

Excellent communication

IT literate

Education

Experience as an Administrator

Tools

MS Office

Job description

Branch Administrator

At Rook Matthews Sayer, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our team in the Blyth branch. As our Branch Administrator, you will handle office administration accurately, efficiently, and professionally within a busy customer-facing environment.

What’s in it for you as our Branch Administrator?

• Industry-leading training and development
• Clear career progression opportunities
• Supportive, rewarding, and fun environment
• Team incentives
• Understanding of operations within an estate agency

Key responsibilities of a Branch Administrator

The main purpose of your role is to support the sales team with administrative duties, including uploading property details to major portals, handling customer enquiries both in-branch and over the phone, and managing office expenditure within budget.

Skills and experience required

• Experience as an Administrator, Secretary, or similar role, ideally in estate agency
• Knowledge of all areas of administration
• Customer-focused and comfortable in a client-facing role
• Resilient, positive, numerate, and detail-oriented
• Organised and able to prioritise workload in a fast-paced environment
• Keen interest in learning and industry updates
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Rook Matthews Sayer is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy.

Even if you don’t meet every requirement, we encourage you to apply. We value diverse and inclusive workplaces and believe you could be the right fit for this or other roles.