Brackenrigg Restaurant Supervisor

TN United Kingdom; Penrith; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a picturesque location in the Lake District as a Restaurant Supervisor. This role offers a unique opportunity to blend hospitality with stunning views and a supportive work environment. You will be responsible for ensuring smooth operations, providing exceptional customer service, and leading a dedicated team. With a commitment to professional growth and a focus on work-life balance, this position is perfect for those passionate about creating memorable experiences. If you're ready to thrive in a dynamic setting and make a positive impact, this is the role for you.

Benefits

Team Discounts on Dining

Special Rates for Friends & Family

Team Social Events

Training and Development Opportunities

Dedicated Support Helpline

Qualifications

• Experience in a supervisory role within a hospitality setting.
• Strong communication and customer service skills.

Responsibilities

• Oversee day-to-day operations of restaurant services.
• Assist in training and managing a small team.
• Handle guest complaints and ensure high-quality service.

Skills

Customer Service

Supervisory Experience

Team Management

Attention to Detail

Organizational Skills

Education

High School Diploma

Job description

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Brackenrigg Restaurant Supervisor, Penrith

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Client:

Another Place, The Lake

Location:

Penrith, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

61847ef0f078

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The Brackenrigg Inn has recently been acquired by Another Place hotel collection as an extension to the experience at Another Place, The Lake. Our vision is to take the ethos from our hotel and extend it to this new pub with rooms - where warm hospitality and contemporary comfort combine with views over Ullswater and the fells.

Over the last 12 months we’ll undertake a bold redevelopment, including a new interior design scheme which will reposition the business targeting visitors, hotel guests and locals for excellent local food and drink.

Do you have an eye for detail and knowledge of quality food and drink? Do you relish a challenge and lots of variety? Do you live and breathe hospitality? Do you get a buzz from making people's day? Does a daily dose of fresh air alongside Ullswater lift your spirits? If so, we want you! Join our team as our Supervisorat The Brackenrigg Inn.As a member of our team, you’ll work alongside likeminded individuals who support each other and prioritise happiness, in every interaction, for our guests and team alike.

The role

We’re looking for someone with attention to detail, organisational skills and fresh ideas to help our guests squeeze the most out of their visits and come away feeling refreshed and inspired.The Brackenrigg Restaurant Supervisor assists the Brackenrigg Managers in overseeing the day-to-day running of the breakfast, lunch or dinner services at the pub.Successful candidates will be friendly, hardworking and customer focused. They will keep smiling even on the busiest of days, so that guests only ever experience first-class, flawless service.

Joining our team means being part of a community that values; excellence, progressive thinking, and kindness in everything we do. Our commitment to our team is reflected in our inspiring working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

What your days could look like:

• Help ensure the continued smooth running of the Brackenrigg operations
• Deputise for the Managers, when required
• Work with the Head Chef and Brackenrigg Manager to improve all aspects of our food service
• Assist in the ongoing training, development and performance management of a small team
• Handle guest complaints, requests and enquiries in a relaxed yet professional manner
• Help create a safe environment for both staff and guests and adhere to the company’s health and safety policy and procedures
• Working as a part of a small team
• Creating a welcoming and friendly atmosphere for customers, ensuring that they receive a high-quality service at all times

Job skills and requirements:

• A friendly and outgoing personality
• A passion for proving the best customer service possible
• Previous supervisory experience
• Ability to work in and manage a team
• The ability to remain calm under pressure

What we can offer in return:

• A relaxed, professional place to work in a beautiful location
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at The Brackenrigg Inn, Rampsbeck, Living Space and Glasshouse
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in the Lake District National Park, you'll never be short on inspiration. Working at The Brackenrigg Inn isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.