Bra Fit Specialist & Customer Experience Champion

Boux Avenue; Glasgow; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Staff discount

Job summary

Boux Avenue is seeking a Sales Assistant to join our London-based team and help deliver outstanding service across our stores in the UK. You will optimise sales opportunities, assist with promotions, and provide expert bra fit advice from the floor to the fitting suite.

We value energy, enthusiasm and the ability to stay calm under pressure, with flexible weekend and night shifts. In return you’ll enjoy a fun, customer-focused environment and generous staff discounts across Boux Avenue brands.

Qualifications

• A passion for providing outstanding customer service.
• Previous retail experience
• High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
• Ability to communicate and interact with a broad range of people
• Be resilient and 'spring back' from setbacks
• Flexibility to work varied hours including weekends and nights

Responsibilities

• Optimise all sales opportunities
• Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
• Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives
• Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and to handle and wrap the merchandise with careAssist with the effective implementation of promotions, including point of sale material and stock displays and help ensure all promotions are implemented on time
• Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
• Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
• Understand and demonstrate Company values and behaviours

Skills

Customer service

Retail experience

Energetic

Communication

Team player

Flexible hours

Job description

Boux Avenue is seeking a Sales Assistant to join our London-based team and help deliver outstanding service across our stores in the UK. You will optimise sales opportunities, assist with promotions, and provide expert bra fit advice from the floor to the fitting suite.

We value energy, enthusiasm and the ability to stay calm under pressure, with flexible weekend and night shifts. In return you’ll enjoy a fun, customer-focused environment and generous staff discounts across Boux Avenue brands.