Bra Fit Expert & Retail Sales Associate

Theo Paphitis Retail Group; Thurrock; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts across Boux Avenue, RY

Social events and a fun working enviro

Job summary

Boux Avenue is a London-based lingerie and nightwear brand offering an inclusive shopping experience across the UK. We are seeking a Sales Assistant to optimise sales opportunities, provide expert bra fittings and deliver exceptional customer service from the sales floor to the fitting suite.

You will play a key role in ensuring high standards of service, supporting till operations, and promoting Boux Avenue promotions and products with enthusiasm and a hands-on team approach.

Qualifications

• Passion for outstanding customer service
• Previous retail experience
• Energetic yet calm under pressure
• Strong communication with diverse people
• Resilient and able to bounce back from setbacks
• Flexible hours including weekends and nights
• Passion for retail and Boux brand
• Clear and confident communicator
• Proactive and courteous
• Enthusiasm and commitment
• Hands-on approach to teamwork

Responsibilities

• Optimise all sales opportunities
• Assist with the effective implementation of Boux Avenue systems, procedures, policies and regulations
• Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives
• Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and to handle and wrap the merchandise with care
• Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
• Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
• Understand and demonstrate Company values and behaviours

Skills

Customer service

Retail experience

Communication

Resilience

Flexibility

Teamwork

Job description

Boux Avenue is a London-based lingerie and nightwear brand offering an inclusive shopping experience across the UK. We are seeking a Sales Assistant to optimise sales opportunities, provide expert bra fittings and deliver exceptional customer service from the sales floor to the fitting suite.

You will play a key role in ensuring high standards of service, supporting till operations, and promoting Boux Avenue promotions and products with enthusiasm and a hands-on team approach.