BPA Onboarding Manager/ Lead

PIC; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the pension sector seeks an Onboarding Lead to manage complex deal implementations. The role involves collaboration across business units, ensuring smooth onboarding processes, and maintaining documentation. The ideal candidate will have strong organizational and communication skills, with a solid background in Bulk Purchase Annuities. Benefits include competitive salary, medical insurance, and generous leave.

Benefits

Private medical insurance

28 days annual leave

Generous pension scheme

Qualifications

• Experience working in Bulk Purchase Annuities (BPA's), ideally in onboarding.
• Good knowledge of BPA's and Defined Benefit Pensions.

Responsibilities

• Support collaboration and coordination of large/complex deals.
• Assess large/complex deals and resolve impediments.
• Provide weekly progress reporting for deal implementations.

Skills

Organisational skills

Communication skills

Planning skills

Persuasion

People management

Commercial judgement

Relationship building

Tools

MS Excel

MS PowerPoint

MS Word

Job description

About PIC

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.

Role purpose

• To support the pan business unit collaboration, communication and coordination of large/complex deals through deal assessments and the subsequent onboarding activities
• To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders, shareholders, and stakeholders on a consistent basis.
• Our Company values are expected to be reflected in the delivery and performance of every role.

Specific accountabilities assigned to the role of Onboarding Lead within Customer Operations:

• Collaborate with Origination department to analyse the new business pipeline to identify those large / complex deals that require business unit assessment and onboarding into PICs operating model.
• Assess large / complex deals with business units to identify and resolve impediments/complexities.
• Gain business unit ExCo member Assessment sign offs.
• Work with the business units to create implementation run books for large / complex deals.
• Co-ordinate the pan Business Unit execution of each run book implementation including the resolution of issues identified during execution.
• Provide weekly progress reporting for each deal implementation to the relevant business unit representatives.
• Maintain process documentation as required as new onboarding processes are designed and/or existing processes evolve.
• Maintain and develop existing Onboarding team MI to share with the business units and senior management as required.
• Support the planning and implementation of team growth objectives including absence cover.

Knowledge

• Good knowledge of Bulk Purchase Annuities (BPA’s)
• Familiar with on-boarding techniques used for BPA’s
• Familiar with Defined Benefit Pensions

Experience

• Experience working in BPA’s, ideally in onboarding or transitions capacity

Skills

• Strong organisational skills
• Strong communication skills
• Strong planning skills
• Ability to persuade and influence both directly and indirectly
• Ability to manage people and their activities effectively
• Ability to organise work to meet deadlines
• Commercial judgement
• Good working knowledge of MS Excel, MS PowerPoint, MS Word
• Ability to cultivate strong and trusted relationships with business units

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.