Boutique Sales Advisor

The Perfume Shop; London; On-site; Full time

Job summary

Join The Perfume Shop as a Boutique Sales Advisor in our flagship store in London. You will deliver exceptional customer experiences by providing personalized consultations and guiding customers through our luxury perfume collections. With a focus on service excellence, you will help drive sales and build customer loyalty while enjoying benefits like a 20% discount and opportunities for professional development.

Benefits

30 days holiday, pro rata

Commission based on sales

20% discount at The Perfume Shop

Access to Wagestream

Employee Assistance Programme

Professional development opportunities

Qualifications

• Genuine passion for perfume and willingness to learn.
• Strong listening and communication skills.
• Proactive attitude and team spirit.

Responsibilities

• Provide tailored consultations for every customer.
• Use perfume knowledge to guide customers.
• Support Store and Deputy Manager in achieving sales targets.

Skills

Listening skills

Communication skills

Team spirit

Proactive attitude

Education

Fragrance Foundation qualification

Job description

Boutique Sales Advisor – The Perfume Shop Boutique

Do you love perfume and enjoy creating unforgettable customer experiences? We’re looking for passionate Boutique Sales Advisorsto join our new flagship boutique store and help bring our luxury and niche perfume collections to life.

As a Boutique Sales Advisor, you’ll be the face of our brand—delivering personalised consultations, sharing your perfume expertise, and ensuring every customer leaves feeling valued and inspired. Your enthusiasm and attention to detail will help drive sales, build loyalty, and maintain the highest standards across the store.

Contract type:Permanent contract
Pay rate: £9.71 - £13.85
Contracted hours available:
20.5 hours per week
16 hours per week
14 hours per week
13.5 hours per week
12 hours per week

If successful, you will be expected to travel in London for training.

What You’ll Do:

· Provide a warm, friendly welcome and tailor-made consultations for every customer.

· Use your perfume knowledge to guide customers to the perfect scent, creating memorable and personalised experiences.

· Champion our customer loyalty programme and use tools like ribboning to add special touches.

· Present premium brands in line with supplier guidelines and ensure the boutique always looks its best.

· Convert every customer to purchase using all available online and offline options.

· Use sampling to delight customers and encourage return visits.

· Support the Store and Deputy Manager by delivering “The Perfect Service” consistently and achieving daily sales and KPI targets.

What You’ll Bring:

· A genuine passion for perfume and a desire to learn more about our luxury and niche perfumes.

· Strong listening and communication skills to understand customer needs and deliver exceptional service.

· A willingness to become an expert in “The Perfect Service” and adapt your approach to each customer.

· A proactive attitude and a team spirit, ready to support your colleagues and the management team.

· A growth mindset and eagerness to develop through digital learning and supplier training.

· Fragrance Foundation qualification (or willingness to complete it as part of the role).

What You’ll Gain:

· The opportunity to work in a beautifully curated boutique environment with some of the world’s most prestigious perfume brands.

· 30 days holiday, pro rata depending on contract hours, (including bank holidays), rising with service.

· Commission based on sales across the Golden Quarter!

· 20% discount at The Perfume Shop, plus discounts at Superdrug and 3 Mobile.

· Access to Wagestream, to support your financial wellbeing needs. Giving you more control and flexibility with your pay.

· Employee Assistance Programme through the Retail Trust, supporting your wellbeing.

· Professional development and career growth opportunities, with continuous learning and training to ensure you are always developing.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.