Boutique Manager, Ladies Footwear, Shoe Heaven, Harrods

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in luxury footwear and accessories is seeking an experienced Manager to lead their London boutique. This role offers the chance to inspire a high-performance team while ensuring exceptional customer service and maintaining the brand's luxury standards. With a commitment to diversity and creativity, the company values individuals who can embody its ethos and drive sales effectively. If you're passionate about fashion and leadership, this is an exciting opportunity to make a significant impact in a dynamic retail environment.

Qualifications

• Proven experience in a management role within a fashion-forward brand.
• Ability to drive sales and maintain high standards of presentation.

Responsibilities

• Ensure top-notch customer service and meet sales targets.
• Manage team performance and maintain operational goals.

Skills

Customer Service Excellence

Team Management

Sales Target Achievement

Visual Merchandising

Education

Experience in Retail Management

Background in Fashion Industry

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3281c8302abe

Job Views:

15

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism

Our Harrods operation spans over the ladies, men’s and kids wear shoe galleries, selling over 250 luxury brands. This is an exciting and challenging environment for an experienced Manager who will be able to embrace the ethos of Kurt Geiger, Harrods and the luxury brands together.

YOU WILL:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and Kurt Geiger with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Organise staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
• Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Requirements

• Previous experience within management
• Background with a fashion-forward footwear, accessory or fashion brand
• Proven ability to drive sales and team
• Immaculately presented and representative of our luxury/fashion forward brand in every way