Boutique Assistant - Harrods

Van Cleef & Arpels; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a prestigious luxury brand as a retail assistant, where you will assist in sales processes, enhance customer service, and act as a brand ambassador. This role offers opportunities for career growth and extensive training in luxury retail, ensuring you thrive in a dynamic environment.

Qualifications

• Previous experience in retail, particularly in luxury or service sector.
• Ability to work in a fast-paced environment.
• Interest in High Jewellery.

Responsibilities

• Assisting Sales Associates during selling ceremonies.
• Processing sales and payment procedures.
• Supporting sales team in clientelling activities.

Skills

Customer Service

Communication

Collaboration

Attention to Detail

Operational Skills

Learning Agility

Job description

Do you have previous experience in retail, particularly in the field of luxury or the service sector (hospitality, tourism)?

Do you have the ability to work in a fast-paced and dynamic retail environment?

Are you a confident communicator with a passion for personalised customer service?

Do you strive for excellence and demonstrate a high attention to detail?

Do you have good operational skills and a strong learning agility?

Are you a proactive person with a collaborative team spirit?

Do you have an interest in High Jewellery?

Are you available to work department store retail hours, including weekends?

What are we expecting from you?

Assisting Sales Associates during the selling ceremony and presentation

Processing the sale, including payment procedures and gift wrapping

Supporting the sales team in their daily clientelling activities

Acting as a true brand ambassador for the Maison and upholding the in-store client journey

Ensuring development of knowledge and skills through self-training

Reviewing and implementing efficiencies to back-office areas, whilst contributing to a variety of operational tasks and abiding by procedures

Enhancing expertise of digital tools across sales, CRM, stock, omnichannel and back office

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Boutique Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 22/06/2025 by TN United Kingdom