BOTTEGA VENETA - Client Advisor (Heathrow T-5)

Bottega Veneta UK Co Ltd.; Hounslow; On-site; GBP 22,000 - 30,000; Full time

Job summary

Bottega Veneta is looking for a passionate Client Advisor to join their dynamic team at Heathrow T-5. This role involves engaging with clients, advising them on luxury collections, and enhancing their overall shopping experience. Ideal candidates should possess a strong knowledge of fashion and luxury trends, time management skills, and a customer-focused approach.

Qualifications

• Ability to build strong client relationships.
• Knowledge of fashion trends and luxury standards.
• Proactive and flexible with time management.

Responsibilities

• Advise clients on collections and build strong relationships.
• Create engaging, memorable client experiences.
• Maintain stock and communicate availability.

Skills

Client Engagement

Knowledge of Luxury Fashion

Time Management

Sales Skills

Teamwork

Job description

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BOTTEGA VENETA - Client Advisor (Heathrow T-5), Hounslow

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Client:

Location:

Hounslow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6a551210d26a

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Description

The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.

We are currently seeking a Client Advisor for our dynamic team in Heathrow T-5.

PERFORMANCE

Performs with energy and passion.

Is proactive and flexible, gives useful ideas for everyday activities.

Efficiently manages time to accomplish the tasks assigned.

Is goals oriented, improves KPIs and effectively closes sales.

BRAND IMAGE

Represents Bottega Veneta Brand image.

Understands luxury, the collections and fashion trends.

CURIOSITY

Is knowledgeable and curious to discover something new on several topics (art, photography, cultural events…)

CLIENT EXPERIENCE

Has an informal, genuine and conversational approach.

Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey.

Is connected and able to build and maintain a diversified client portfolio

Embraces the clienteling culture of building strong and long-term relationship with clients

STYLING

Is able to understand what clients like and want.

Curates the collection with a personalized approach.

Works on silhouettes, brings alternative items to get clients to discover more about the collection.

With the creative vision in mind, confidently advices clients as to how they can style the pieces.

OMNICHANNEL

Is able to provide more solutions to clients in terms of sales channel offered, embracing new technologies.

TEAM SPIRIT

Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues.

OPERATIONS

Knows and applies company policies, procedures and guidelines.

Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information.

Embraces the Brand and openly expresses being mindful of brand aesthetic and vision.

A good understanding of fashion, art and luxury.

Pays attention to details and strives to meet quality luxury standards.

Solution orientated.

Is open to feedback.

Has a learning attitude, is personally committed to continuously improving performance.

We believe diversity in all its forms – gender , age , nationality , culture, religious beliefs and sexual orientation – enriches the workplace . It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.