BOTTEGA VENETA - Client Advisor (Bicester)

TN United Kingdom; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Client Advisor in a renowned luxury brand environment. This role offers the chance to create memorable experiences for clients while embracing a culture of clienteling and teamwork. You'll have the opportunity to enhance your skills in a stimulating environment, contributing to a global luxury group's growth. Enjoy a fulfilling career where talent development is prioritized, and diversity is celebrated. If you are passionate about luxury and customer service, this is the perfect opportunity for you.

Qualifications

• Experience in customer service and sales, preferably in luxury retail.
• Ability to create engaging client experiences and build long-term relationships.

Responsibilities

• Advise clients on collections and build strong relationships.
• Improve KPIs and close sales effectively.
• Support stockroom duties and apply company policies.

Skills

Customer Service

Sales Skills

Client Relationship Management

Flexibility

Proactivity

Understanding of Luxury Brands

Teamwork

Adaptability

Job description

Social network you want to login/join with:

Client:

Location:

Bicester, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

ca89ac2c6892

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Description

We are currently seeking a Client Advisor who will report to the Assistant Store Manager as part of our dynamic team in Bicester Village.

YOUR OPPORTUNITY

The Client Advisor is entrusted with the mission to advise clients on collections and share their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.

WHO YOU ARE

• You perform with energy and passion and are proactive and flexible.
• You are able to improve KPIs and effectively close sales.
• You understand luxury, the collections, and fashion trends.
• You can create an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey.
• You embrace the clienteling culture of building strong and long-term relationships with clients, understanding their needs and advising on styling.
• You are able to utilize multiple technologies and sales channels.
• You have a positive approach, contribute to teamwork, adapt to different personalities, seek support from and provide support to colleagues.
• You apply company policies, procedures, and guidelines.
• You support with stockroom duties.

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.