Boots Healthcare Logistics Driver

Boots UK; Harrow; On-site; GBP 16,000 - 26,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption 

Gift card for new child

Flexible benefits scheme

Access to free, 24/7 counselling

Job summary

Boots UK is hiring a Boots Healthcare Logistics Driver to deliver medicines to care homes, patients at home, GP surgeries and Boots stores within planned routes. You will operate a Boots-provided vehicle and handheld device, following safety protocols to ensure timely deliveries and accurate collection.

You will join a team that values patient care, professional conduct and reliability, with full training and ongoing support to help you perform at your best.

Qualifications

• A minimum of 1 year’s driving experience.
• Able to read and interpret delivery routes and instructions.
• Enjoy following process and working at pace to achieve service levels and targets.
• Physical stamina and capability to work in a manually demanding role with heavy lifting.
• Comfortable using new technology.

Responsibilities

• Deliver and collect medicines from care homes, patients at home, GP surgeries and Boots stores within route time.
• Build great relationships with store teams, care homes and GP surgeries.
• Drive safely and legally and follow safety protocols.
• Keep the vehicle maintained and clean, reporting issues as needed.
• Provide feedback on customer comments and suggest operational improvements.

Skills

Driving experience

Route navigation

Reading delivery instructions

Customer service

Technology familiarity

Tools

Handheld device

Job description

The hourly rate for this role is £13.12.

Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.

About The Role

You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time.

You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.

You Will Also

• Build great relationships with store teams, care homes and GP surgeries.
• Follow standards, operating policies and health and safety procedures.
• Drive safely and legally
• Keep your vehicle maintained and clean, reporting any damage or issues.
• Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
• Be a proud ambassador for Boots Healthcare Logistics

What You’ll Need To Have

These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:

• A minimum of 1 year’s driving experience.
• Able to read and interpret delivery routes and instructions.
• Enjoy following process and working at pace to achieve service levels and targets.
• Physical stamina and capability to work in a manually demanding role with heavy lifting.
• Comfortable using new technology.
• Calm in the face of unexpected changes or challenges.
• Comfortable in new situations and meeting new people.
• A genuine desire to help people and provide legendary care.

It Would Be Great If You Also Have

These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion.

• Basic numeracy skills
• Experience in a driving role
• Experience in a customer-facing role.

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-person interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.