Boots – 2 Product Owner/Journeyman

Ordmark; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking two Business Analysts/Product Owners to enhance the checkout experience for a leading retail client. This role involves collaborating with design and development teams to refine user stories, ensuring alignment with product vision, and facilitating key meetings. The ideal candidates will possess strong skills in writing user stories and facilitating workshops, with a preference for those experienced in commerce applications. Join a dynamic team dedicated to transforming customer experiences and driving sales conversion through innovative solutions.

Qualifications

• Proven experience in writing user stories and acceptance criteria.
• Strong workshop facilitation skills and ability to lead sessions.

Responsibilities

• Build and prioritize the backlog of user stories for the checkout team.
• Collaborate with tech leads to ensure stories deliver value.

Skills

Writing user stories

Workshop facilitation

Experience with Jira

Tools

Jira

Job description

Basket and Checkout Programme

Boots' current customer experience for the checkout is 4 years old and requires a complete redesign to improve the experience and increase conversion to sales. We have an iX design team working with the client to create the best possible customer experience. Alongside this redesign, the payments provider is changing, which will enable new payment features to be offered. The Boots team is working alongside the IBM team to create user stories and acceptance criteria. They require additional support due to a large number of epic areas needing refinement. This open seat is for 2 x Business Analysts/Product Owners to work within the Boots team, supporting story refinement and guiding the teams through development and testing of the new checkout.

The Product Owner will

1. Work within the basket and checkout team to build the backlog of user stories with acceptance criteria, prioritize them, and prepare them to be 'dev ready'.
2. Collaborate with tech and dev leads to ensure stories are structured to deliver incremental functionality and value.
3. Facilitate refinement sessions, show-and-tell meetings, and sign-offs.
4. Work with UX/UI design teams to ensure stories align with the design.
5. Help clarify questions that arise during development and testing.
6. Participate in progress reviews and demos to ensure development aligns with stories and the product vision.
7. Assist the product manager in preparing stories for sign-off to ensure timely approval.

Mandatory skills:

• Experience in writing user stories and acceptance criteria.
• Workshop facilitation skills.
• Experience with Jira.

Nice to have skills:

• Experience with commerce applications/websites, particularly checkout processes.
• Experience working with payments.